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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So-so stay at the Woodspring Suites I stayed at Woodspring Suites for business and it was kind of a mixed bag. Paul was very friendly, professional, and accommodating when I checked in. I went up to the room and discovered that, unlike the other extended-stay properties I’ve experiences, it had no cooking supplies, utensils, plates, or cups. The website did not prepare me for this and I already purchased a meal to prepare that night. I asked Paul if I could borrow supplies from the front desk and he said they didn’t provide ... read more
Business response:
Thank you for your recent review. We're pleased that you found the in-room kitchen helpful but sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide lots of amenities so that is a natural expectation. We have found that many of our extended stay guests prefer to use their own kitchenware in their rooms or find having kitchenware unnecessary. We strive to provide the best value possible for our guests so that they customize their stay just the way they would like. We’ll ... read more
Clean, comfortable, quick I stayed for a quick, overnight trip. For the price, things were very comfortable. The staff were efficient and friendly, my room was clean and ready when I arrived, and the check-in process was quick. This is not a walking neighborhood, no sidewalks or crosswalks, so no nearby nightlife or food without a vehicle.
Business response:
Thanks for the review. We work hard to deliver clean, comfortable rooms and we're so glad you appreciated them. We appreciate your positive feedback and enjoyed having you here.
It s ok. Even it was clean there was no cleaning services. They just cleaned the room after 12 days I was there. Otherwise would have been a great place to stay
Business response:
Thank you for your review. You are right that our housekeeping schedule is not like a traditional hotel which typically provides daily cleaning, toiletries, and other amenities. As a value-focused extended stay hotel, WoodSpring Suites offers bi-weekly housekeeping for extended stay guests which allows us to provide the best value possible for our guests so that they customize their stay just the way they would like and pay for only the amenities they want to use. Hopefully other guests will benefit from your good descriptio... read more
Business response:
Thank you for taking the time to share your experience! We hope to see you again soon!
Everything was nice
Business response:
Thank you for your wonderful 5 star review! We're excited to see that you were pleased with your stay! We hope to see you next time you need accommodations in the Kalamazoo area!
Review The property is exactly as advertised. No frills and low price. Service was wonderful but the beds are atrocious...seriously terrible. I would recommend the owners see to thus immediately.
Business response:
Thank you for taking the time to share your experience with us. Your feedback is very important to us as we're constantly working hard to improve our product.
Nice clean hotel We are staying for more than a couple weeks and I don't regret choosing this hotel for my long stay it's clean and has nice clean rooms.
Business response:
Thanks for the review. We work hard to deliver clean, comfortable rooms and we're so glad you appreciated them. We look forward to continue providing you with a great stay!
Business response:
• Thank you for the 4-star rating. We are so glad you chose to stay with us.
Business response:
• Thank you for the 4-star rating. We hope you’ll stay with us again soon.
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3 star rating with 702 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.