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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
Room could’ve been cleaner. Chunks of hair was coming out the sink if you let the water run, seen multiple stink bugs.
Business response:
Oh no! Thank you so much for letting us know. This is not at all what we are known for and I'm so sorry for this unpleasantness. We hope you'll come back for a more typical fresh, clean stay with us.
Business response:
Thank you for the terrific rating. We're so glad you were pleased with your stay.
Other "suite" hotels I've stayed in have always had generously sized rooms, often with a separate living-room-style space. My room here was the same size as a standard hotel room: full-size bed, two plastic chairs, a small desk/table, and kitchen area with two electric burners. The refrigerator was full-size, which was nice. However, there were no plates or eating utensils, no pots and pans. I only stayed two nights, however, so I was not planning on cooking for myself and was not seriously inconvenienced, The bathroom venti... read more
Business response:
Thank you for your very thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. We are so glad you had a good stay with us and hope you come see us again!
ok My rental car got hit in the parking lot and no one cared.
Business response:
This sounds like a terrible experience! I'm so sorry this happened to you. I hope everything is being resolved and that you were able to enjoy our accommodations.
No surprises, no issues Cheap, but that's what I expected. No disappointment. Second city I've stayed in one of these. No shortage of drugs, if you forget yours there's plenty of pot smell to get half the building high
Business response:
Oh dear - we hope to make a much better impression during your next stay. We are so glad that you choose to stay with us. Thank you!
The location, was good. I did not like the set up to check in late, using a phone for someone to be contacted to open the front desk.
Business response:
Thank you for your comments. We appreciate hearing what you wished for with the check-in process and we will use this feedback to help us improve. We hope you had an otherwise pleasant stay with us.
Business response:
Thank you for the terrific rating. We're so glad you had an enjoyable stay.
Business response:
We appreciate the great rating and we are so glad you had an enjoyable stay. Thank you!
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 787 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.