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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Welcome to Extended Stay America Select - Kalamazoo - West! We are the perfect location for business travelers, students, tourists and those relocating to the Kalamazoo, MI area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Air Zoo Aerospace & Science Museum, the Kalamazoo Institute of Arts, the Kalamazoo Nature Center and the Kalamazoo Valley Museum. When you stay at an Extended Stay America hotel, you’ll... read more
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
• Thank you for the great rating! We are pleased to see positive feedback from our satisfied guests and hope to see you again soon.
The staff is very sweet and helpful how ever they do not provide the kitchenette essentials most places do they have you pay for them.
Not the worst, but not to my standards Check-in was weird. First we arrived in town for a business conference and had to go directly to the conference. We were not able to check in right at the 3pm check-in time, and they DID call to confirm that we were still coming. BUT, when we arrived that night (close to midnight) there was nobody at the front desk. We had to call a number on a phone, which connected us with a service. We told them we needed to check in, and they apparently called the person who was working the desk. I ... read more
Business response:
We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again.
It's just a room to stay in. Be prepare to take everything you need or pay for it. Bedding, towels, pots and pans, dishes which are limited to what you get. They don't clean your room. Employees were not friendly. But, location was good.
Business response:
Thank you for the three star rating. I'm sorry our staff was not friendly. I will be sure to speak with the manager about guest service.
We stayed for one night. Note that the room is rather bare as it does not even have a coffee maker or other amenities in the room. The room had a fridge and a TV -- the fridge was full sized and the compressor started about every 15 minutes which was an uninvited wake up call a couple of times throughout the night. Check in was a breeze and the stay was OK.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Nice Clean Hotel This hotel is nice, clean, and has friendly, helpful staff. However there were few amenities. No pool in or out doors, no restraint or food service, no shuttle, etc. The hotel itself was comfortable and I would stay there again if I was there for business and didn't have time for leisure activities.
Business response:
Thank you for your kind words. It's great to see that you enjoyed your stay with us. I hope you will visit us again soon.
Business response:
Thank you for the four-star rating!
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 4.2 star rating with 313 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.