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Extended Stay America Select Suites - Kansas City - South - I-49
- Hotels
- Kansas City, MO
About this business
Location details
11301 Colorado Avenue, Kansas City, MO, 64137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I got a great deal at this place with a coupon code thru Cheap Tickets for an 8-night stay. The room was clean and came with a kitchen and full-sized refrigerator. The area itself is a little "iffy," but the KCPD presence was good. I had no trouble at all. Everybody was helpful. They only do your room once a week. They did mine 6 days into an 8-day stay. I wish they had done it midway through, but that's okay. Everything was good. The price was awesome and was what closed the deal for me. I would stay there again.
Business response:
Thank you for the great review of our hotel! We are glad to hear you enjoyed your stay with us and that our affordable rates pleased you.
Bad Guest The location was good, the room was satisfactory, the staff was amazing. However, there was a brawl in the hallway by some of the guest. There were also some bad guest....Lots of roaches. Our overall stay was just ok.
Business response:
Thank you for sharing your feedback. We're sorry to hear that your stay was disturbed by some unusual behavior by other guests Hopefully your overall stay was pleasant and met your needs and we hope you'll come back again soon.
For the price it was a great deal. My complaints Are really trivial - not enough pillows as there were only 2 and I like at least 4, room wasn’t carpeted and floor was cold in the morning, no silverware or dishes in room. But I got a great rate, it was clean, quiet, I felt safe and the front fest clerk was fantastic.
Business response:
Thank you for the great review of our hotel and staff. The WoodSpring Suites team is delighted to hear you enjoyed your stay with us and our clean, affordable rooms. We are passing along your observations and we thank you for choosing us for your recent stay and we would look very forward to your return.
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
No frills, but clean comfortable room. Full sized refrigerator, stove top with burners, and a microwave. Large flat screen tv. Large bathroom, and comfortable bed. No ice machines, but two ice cube trays were provided to make your own. Or just get a bag of ice at the 7-11. Maid service is not daily, but you can trade used towels for new ones anytime. I'd stay here again.
Business response:
Thank you for the great review and descriptions. We look very forward to welcoming you back for another stay.
Hotel was locked in a bad neighborhood and was not a safe feeling place. Room was good that is it
Business response:
I'm so sorry to hear that you got a bad impression of our hotel and did not feel relaxed during your stay. Best wishes in all of your future travels.
This hotel would be absolutely awesome if it weren't for the other guests.
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience. We hope you will give us another chance next time your travels bring you to town.
Served the purpose Room was clean but that was it! Pros vs Cons Pros.... Clean, easy to get to the speedway Staff was friendly Cons....No COFFEE offered in the room, asked for handicap accessible room & it wasnt, had to ask for shower chair but it didnt fit the shower, noisy all night long, only 2 pillows and they were flat. Unable to contact the office since closed early. No drapes over windows only wooden blinds!! Room faced the east! Overall, it served the purpose but wont stay there again!
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver clean, well-maintained rooms, and a great guest experience and we’re sorry you did not enjoy this visit. Your comments have been forwarded to the staff and operations team to provide them with additional feedback on your impressions of the hotel and so they can address the issues you mentioned. We wish you the best in your future travels.
Fantastic experience Friendly staff very very helpful and accommodating
Business response:
Thank you for the great review! We are delighted to hear that you appreciated our helpful, friendly staff and clean, comfortable rooms. Our staff works hard to provide great customer service and we're so pleased that they delivered for you. We look forward to welcoming you back again.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - South - I-49
How is Extended Stay America Select Suites - Kansas City - South - I-49 rated?
Extended Stay America Select Suites - Kansas City - South - I-49 has a 2.7 star rating with 1,191 reviews.
When is Extended Stay America Select Suites - Kansas City - South - I-49 open?
Extended Stay America Select Suites - Kansas City - South - I-49 is open now. It will close tomorrow at 12:00 a.m.