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Extended Stay America Select Suites - Lexington Park - Pax River
- Hotels
- Lexington Park, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
46565 Expedition Dr., Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was much dirtier than I expected. Very noisy environment.
Business response:
Thank you for reviewing our hotel. Please accept our apologies for the cleanliness and noise issues you encountered while you were here. We assure you that we have shared your concerns with our concerned team, and we’re working on our procedures in order to prevent such situations from happening again in the future. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
You get what you pay for The staff was really nice but im surprised that there were no ice machines or dishes in the room especially if you have a kitchenette. Also the floor wasnt swept, the tub was not clean. Roach baits were everywhere, the bed linens did not smell clean and the nightstand wasnt wiped down(had a few cup rings that was sticky)
Business response:
Danielle, thank you for being our guest. We're glad you liked the service you received from our staff, but we're sorry for the cleanliness issues you encountered in your room and for not meeting some of your expectations. Please be assured we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know every room has a full-size refrigerator which includes ice trays for our guests’ convenience, and that is why we do not have the ice machine on the floors. We hope you... read more
Business response:
Kisha, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great extended stay ! There was nothing I could ask for that the staff didn’t cheerfully provide. Best customer service of any place I have ever stayed. Room was clean, comfortable and getting in and out of base traffic was easy. Will definitely stay there next time I am in town.
Business response:
Deborah, thank you for the wonderful review of Extended Stay America. We're thrilled to know the service you received from our staff went a long way in making your stay a memorable one and that you loved your well-appointed room. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Myeisha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Over all my experience was good. The only thing that I had a problem with was the condition of the towels and rags. They were dingy, stained and several had hairs on them. I don’t know what the life expectancy of these things are in the industry but that might be something that could be looked at. There were some odd smells but I guess that could be expected in a place where people are cooking their own food.
Business response:
Michael, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Nice and convenient will definitely stay here again.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. We look forward to welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lexington Park - Pax River
How is Extended Stay America Select Suites - Lexington Park - Pax River rated?
Extended Stay America Select Suites - Lexington Park - Pax River has a 4.1 star rating with 708 reviews.
When is Extended Stay America Select Suites - Lexington Park - Pax River open?
Extended Stay America Select Suites - Lexington Park - Pax River is open now. It will close tomorrow at 12:00 a.m.