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Extended Stay America Select Suites - Lexington Park - Pax River
- Hotels
- Lexington Park, MD
About this business
Location details
46565 Expedition Dr., Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice and close to the job. Good location for a long stay to be out of town.
Business response:
Chris, thank you for choosing to stay at Extended Stay America while you were here for work. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
I didn’t like the fact that there were roaches/water bugs present especially in the bathroom..
Business response:
Thank you for the feedback regarding your stay in our hotel. We are sorry for the insects you encountered in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We regret the frustrations you experienced and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Mini Suite Great stay great staff
Business response:
Daniela, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Reasonably priced. Not well maintained The staff was friendly. The location was good for my needs But this hotel is in need of some significant repair. The door of the refrigerator was covered with sticky food and stains from (I hope) the last resident The wall had 4 large holes plastered over, but they never bothered to paint the patches to match the dark wall color. The toilet seat was so loose it was about to fall off. Took me 2 minutes to fix. Would have taken the staff less time had they bothered.
Business response:
Peter, thank you for staying at our hotel. We are glad you loved our location as well as our staff and had an overall pleasant stay. However, we are sorry for the disappointment you had with the door of the refrigerator and the toilet seat. We will share your concerns with the housekeeping and maintenance team to ensure corrective measures are taken. We value your feedback and hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
This was our third or fourth stay at this hotel. The front desk staff have always been friendly and helpful each time. Rooms have been relatively clean as well as the lobby and laundry room, however this time was different. We saw a roach a the wall in the stairwell on the first floor, then another ran across our room kitchenette floor when we came in and turned on the lights. I have since begun to read reviews and see this has been a complaint for the last couple months. I hope that management/owners fix this quickly. We ha... read more
Business response:
Thank you for being loyal to our brand. Please accept our apologies for the cleanliness issues you encountered while you were here. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We also regret your disappointment with our pillows. We value our guests and their recommendations and we will share your comments with our leadership team so that we can improve our future guests’ experience. We are waiting for your next visit as we ... read more
The property was in a great location for where we had to visit my family. The room wasn’t bad it just had a smoke smell that we couldn’t get rid of it. But the bed was comfortable and it was clean it was just that smelled and the hall did too
Business response:
Thank you for choosing to stay with us while visiting your family. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked the comfort of your bed, and our convenient location was perfect for your needs. However, we are sorry for the smoke odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles... read more
Frequently asked questions about Extended Stay America Select Suites - Lexington Park - Pax River
How is Extended Stay America Select Suites - Lexington Park - Pax River rated?
Extended Stay America Select Suites - Lexington Park - Pax River has a 3.1 star rating with 1,295 reviews.
When is Extended Stay America Select Suites - Lexington Park - Pax River open?
Extended Stay America Select Suites - Lexington Park - Pax River is open now. It will close tomorrow at 12:00 a.m.