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Extended Stay America Select Suites - Lexington Park - Pax River
- Hotels
- Lexington Park, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
46565 Expedition Dr., Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
never again common areas were very dirty, mud on stairs and bathroom was not cleaned even after arrival at 400 PM; no coffee in the morning at breakfast bar on second day
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Additionally, I will work with our staff to make sure that our grab-and-go breakfast is fully stocked. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better... read more
Bad wifi - everything else was great! wifi horrible, but everything else was great - front desk staff excellent, so friendly
Business response:
Thank you for sharing your experience with us. We appreciate you letting us know about the Wi-Fi service issues you experienced. We are sorry for this issue, but are glad to read that you had a positive stay overall and enjoyed our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Fantastic hotel to stay at and would stay there again.
Bed was very uncomfortable - also were very stingy as far as any and all toiletries - towels etc, also although it had a kitchen - it included absolutely nothing - kitchen was useless .
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Basic hotel This place was remodeled this year so its freshly painted although i would have picked less in-your-face bold colors. The bed was fine. The room was fine just very simple. Theres a kitcbe which is fine but bring your own utensils and cooking stuff or rent them front the hotel. My main complaint is that they mix smoking and non smoking rooms on the same floors. So the smoke is in the halls and seeps into the non smoking rooms just a little sometimes. I have stayed there 3 times and will probably go back because it... read more
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, we will take your comments and coach our staff to provide better service in the future. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay.
SPACIOUS, SPOTLESS SUITE WITH ALL THE AMENITIES WE LOVE EXTENDED STAY SUITES!!!!!! Our suite was very clean and comfortable and had all the luxuries for one great prices: clean crisp white sheets, extra blankets, full kitchen including full size refrigerator and freezer with ice trays, full set of dishes and silverware, lots of clean fluffy towels, free WiFi, laundry facilities with snack and drink machine, flat screen tv with lots of channels, big bathroom with luxurious tub and shower, plenty of storage with big dresser an... read more
Business response:
I appreciate you taking the time to write such a great review. I am glad to read that you were pleased with the cleanliness of our rooms and the friendliness of our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great experience Was able to check in late (around 11PM) with no problem. Didn't have to wait at the front desk at all. Room was very clean, bed was very comfortable. The free wifi was a plus and we didn't hear any noise from the other rooms.
Business response:
I appreciate you taking the time to write such a great review. I am glad to read that you were pleased with the cleanliness of our rooms and the friendliness of our staff. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Overall this place was ok....disappointed that I could not log in to the hotel's wifi, I called the front desk 2 times and she could not help me, she had no idea how...
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will be retraining our front desk staff to ensure we are responding to guest needs in a timely manner. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America Select Suites - Lexington Park - Pax River
How is Extended Stay America Select Suites - Lexington Park - Pax River rated?
Extended Stay America Select Suites - Lexington Park - Pax River has a 4.2 star rating with 728 reviews.
When is Extended Stay America Select Suites - Lexington Park - Pax River open?
Extended Stay America Select Suites - Lexington Park - Pax River is open now. It will close tomorrow at 12:00 a.m.