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Extended Stay America Select Suites - Lexington Park - Pax River
- Hotels
- Lexington Park, MD
About this business
Location details
46565 Expedition Dr., Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great experience Was able to check in late (around 11PM) with no problem. Didn't have to wait at the front desk at all. Room was very clean, bed was very comfortable. The free wifi was a plus and we didn't hear any noise from the other rooms.
Business response:
I appreciate you taking the time to write such a great review. I am glad to read that you were pleased with the cleanliness of our rooms and the friendliness of our staff. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Overall this place was ok....disappointed that I could not log in to the hotel's wifi, I called the front desk 2 times and she could not help me, she had no idea how...
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will be retraining our front desk staff to ensure we are responding to guest needs in a timely manner. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Acceptable for short stays This was a brief overnight stay at this extended stay facility. The one staff member who was on duty was OK, not overly friendly, but not rude. Check-in went smooth, as expected. The rooom was OK; however, there was a problem wih the sink drain in the bathrooom. Housekeeping could alsio pay a little more attention to dusting and ensuring all furnishings are clean. Overall, OK.
Business response:
Thank you for your review. I apologize that our housekeeping services did not meet your expectations. To uphold our company’s high standards, we will coach our staff to provide better service and a clean room in the future. I really appreciate you bringing this to our attention.
the location off the main hiway made it quieter and insulated from public noise.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that we were able to provide you with a satisfactory experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice stay Very comfortable rooms and clean. Staff was friendly.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the cleanliness of our rooms and the friendliness of our staff. I’m thrilled we were able to provide you with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice and comfy. Friendly staff.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the cleanliness of our rooms and the friendliness of our staff. I’m thrilled we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Average Waited at least 10 min for an employee to check me in. There were no utensils in my mini kitchen as advertised. 1st floor smells like stale smoke, 2nd floor smells a little better. Good for my overnight stay, did not spend much time in the room.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The check-in time you described is unacceptable, and I sincerely apologize for your experience. While we no longer keep dishes in guest rooms, these items are available at the front desk for no additional charge. Your comments were reviewed by the staff, and we will be making sure we are clearly communicating our amenities during guest arrivals. I am grateful for the feedback you provided so we are able to continually improve our hotel. We h... read more
Meh Previous guests food was still in the refrigerator when I got into the room. Breakfast was lackluster. Just prepared muffins, granola bars, instant oatmeal and apples and oranges.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our grab-and-go breakfast was not to your satisfaction and that you experienced cleanliness issues in your room. To uphold our company’s high standards, I will be meeting with our staff to make sure we closely inspect our rooms before guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand ... read more
Frequently asked questions about Extended Stay America Select Suites - Lexington Park - Pax River
How is Extended Stay America Select Suites - Lexington Park - Pax River rated?
Extended Stay America Select Suites - Lexington Park - Pax River has a 3.1 star rating with 1,295 reviews.
When is Extended Stay America Select Suites - Lexington Park - Pax River open?
Extended Stay America Select Suites - Lexington Park - Pax River is open now. It will close tomorrow at 12:00 a.m.