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Extended Stay America Select Suites - Melbourne - West Melbourne
- Hotels
- West Melbourne, FL
About this business
Location details
4650 West New Haven Avenue, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the most part the stay was good but upon settling in the first night we found cockroaches in the room and the bathroom! We reported this to the front desk and hopefully something will be done about the issue!
Business response:
Dear Stephanie, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your stay. We want your stay with us to feel like home and be as comfortable as possible. Although our pest control provider has serviced the hotel, we have still contacted him to ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely, Hotel Manage... read more
For the most part the Hotel was clean and it had 24 hour security loxks on outside doors. Elevator carpet looked like it hadn't been cleaned in a while though
Business response:
Dear Stephanie, Thank you for reviewing your stay and for the generous words about our hotel's cleanliness. We are pleased that you had a pleasant stay except for a few issues. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Nice get away spot
Business response:
Dear Ewan, Thank you for staying with Extended Stay America and sharing your delightful review. We love providing our guests with a fulfilling experience, and we are pleased our hotel served as the ideal getaway spot for you. It was our pleasure accommodating you, and we hope to see you again soon.Sincerely,Hotel Management
Surroundings was clean , rooms were awesome. Breakfast was disappointing but every thing else… on point
Love it here
Business response:
Dear Alicia, We appreciate you choosing Extended Stay America and are delighted to see that you loved staying with us. We are continually striving to ensure each guest has a fulfilling visit, and your feedback serves as an encouragement to all of us. We hope you will make us your home away from home whenever your travels bring you our way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Melbourne - West Melbourne
How is Extended Stay America Select Suites - Melbourne - West Melbourne rated?
Extended Stay America Select Suites - Melbourne - West Melbourne has a 3.3 star rating with 2,210 reviews.
When is Extended Stay America Select Suites - Melbourne - West Melbourne open?
Extended Stay America Select Suites - Melbourne - West Melbourne is open now. It will close tomorrow at 12:00 a.m.