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Extended Stay America Select Suites - Memphis - Cordova
- Hotels
- Memphis, TN
About this business
Location details
8110 Cordova Center Dr., Memphis, TN, 38016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, friendly staff, and great shopping locations
Business response:
Dear Guest, We appreciate your feedback regarding your recent stay at Extended Stay America. Your positive comments regarding the comfort of your room and the convenience of our location are valued and will be shared with our team. Our team always aims to create a comfortable and relaxing environment for every guest. We would be happy to welcome you back again and look forward to another pleasant visit in the future. Sincerely, Hotel Management
Our stay as a family of 6 was decent. The room is more than big enough to fit us all, but the walls and floors are so thin, you could hear everything that happens. Our first night, the cops were called on us within the first hour of checking in because they thought we were fighting (Mind you, I have three kids under 10 with heavy feet). The biggest issue I had is my key card almost never worked! I had to get it replaced 4 times before I just gave up and knocked on my own door and waited for someone to let me in. There is a c... read more
Business response:
Dear Guest, Thank you for sharing your detailed perspective. We are glad that you had an overall pleasant stay with your family and that the spacious accommodations and the courteous service from our team enhanced your visit. However, we are sorry for the disturbances and the issue with the room key, which affected your comfort and convenience. Your concerns will be shared with our team to address the issues and ensure improvements moving forward. We truly appreciate you bringing this to our attention and hope to have the op... read more
fine
Convenient to my appts but not totally clean in bathroom
Business response:
Dear Guest, Thank you for sharing your experience. Our team is glad the location was convenient for your appointments, as we aim to offer both comfort and accessibility to our guests. We will ensure our housekeeping staff pays closer attention to detail to provide a more polished experience. We appreciate your feedback and look forward to welcoming you again for a more seamless stay. Sincerely, Hotel Management
The kitchen was fully equipped for cooking.
Business response:
Dear Donnisha, Thank you for choosing Extended Stay America! We’re glad you enjoyed the fully equipped kitchen, as we aim to give our guests the convenience and comfort to prepare their own meals and enjoy a home-away-from-home experience. We hope to welcome you back soon for another relaxing stay! Sincerely, Hotel Management
Love The staff. Swimming pool is great.
The management was helpful but the staff wasn't trained to handle simple issues like booking discrepencies amd internet. First room I was booked in on Satutday, TV didn't work and front desk receptionist almost was going to pass the buck onto the ASM until Monday. Rooms "appear" clean until you walk barefoot and feel and see the accumulated dirt on their room floor (it was sticky). There was damage all over the furniture in both rooms too (took pics on day 1 to CMA). The outside property is dingy and hoodlums hang around, an... read more
Frequently asked questions about Extended Stay America Select Suites - Memphis - Cordova
How is Extended Stay America Select Suites - Memphis - Cordova rated?
Extended Stay America Select Suites - Memphis - Cordova has a 3.6 star rating with 1,433 reviews.
When is Extended Stay America Select Suites - Memphis - Cordova open?
Extended Stay America Select Suites - Memphis - Cordova is open now. It will close tomorrow at 12:00 a.m.