Extended Stay America Select Suites - Memphis - Cordova

Business response:

Thank you, Alfrado, for sharing your feedback. It’s great to know the location proved convenient for your work needs. We hope Extended Stay America continues to be a reliable and comfortable choice whenever you're in the area.Sincerely,Hotel Management 

Business response:

Dear Santwanna,Thank you for sharing your feedback. We sincerely apologize for any disturbances caused by other guests during your stay. We strive to provide a comfortable and respectful environment for all visitors, and we regret that this was not your experience. Your concerns will be shared with our team to ensure we reinforce policies that promote a peaceful stay for everyone. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Alfrado, Thank you for taking the time to share your feedback with us. It is truly gratifying to know that you appreciated the immaculate condition of Extended Stay America. Maintaining a fresh and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Sincerely,Hotel Management 

Business response:

Dear Edith,Thank you for your feedback. We apologize for the inconvenience you experienced with the key cards not working properly. We understand how frustrating this can be, and we will review our key card system to ensure better reliability. Your insights are appreciated, and we hope to provide a smoother experience should you choose to stay with us again in the future.Sincerely,Hotel Management 

Business response:

Dear Marquez,Thank you for your great review! We are delighted to hear you had a positive experience at Extended Stay America. We appreciate your feedback and look forward to welcoming you again in the future!Sincerely,Hotel Management