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Extended Stay America Select Suites - Milwaukee - Waukesha
- Hotels
- Waukesha, WI
About this business
Extended Stay America Hotel Milwaukee - Waukesha is located at 2520 Plaza Ct, Waukesha, WI. This business specializes in Hotels & Motels and Other Lodging.
Location details
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was easy to get too except they didn't empty garbage can in kitchenette area
This place was adequate as a place to sleep. But when we checked in, it appeared that housekeeping had not finished our room. Some of the bed linens were missing. There were no towels or washcloths. There was half eaten food and drink in the fridge. Not sure what happened. But we just slept there and left. We encountered people with big dogs in the hallways, so they must let people live there with dogs. I think I'll find another place for next visit to the area.
Business response:
Dear John, Thank you for sharing your review with us. Our guests' comfort is always our top priority; therefore, we apologize if we did not properly service your room.Rest assured, we will conduct a thorough review with our housekeeping staff to ensure meticulous preparation of each room for our esteemed guests. Also, we regret any frustration and inconvenience you experienced due to our pet policy. Please know we welcome you to reach out to our front desk anytime to make the most of your stay; we are always here to help! We... read more
Dirty. Hallway had bad odor. Room had bad odor. Room was 3/5 for clean. Windows so dirty you could hardly see out. Bathroom was nasty enough that I didnt shower there. Rug was stained, had wet spot between the beds. Outside/ parking lot had garbage everywhere. Stay somewhere else if you can.
Business response:
Dear Lee, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the concerns you experienced during your visit. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We have addressed this with our staff and are grateful for your patience and valuable feedback. We hope you give us another chance to show you the outstanding stay you deserve and that we are known f... read more
Nice clean room, minimal amenities but worked well for a nice place for us to stay in a central location.
Business response:
Dear Alicia, Thank you once again for your kind words about your stay at Extended Stay America. We truly appreciate your compliments about our impeccably clean rooms and convenient location. Your feedback means a lot to us, and we will definitely share it with our entire team. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable visit soon.Sincerely,Hotel Management
I like that the property was clean; however some staff don’t know for sure of the availability of rooms and assume is not cool. It’s unpleasant for a staff to assure you that they can accommodate you before arriving and then the guests to be inconvenienced upon checking in is a problem. Hope the staff can work on these things and I would give them a 5 star!
Business response:
Dear Chantay, Thank you for choosing our hotel during your recent visit to the area. We're delighted to hear you appreciated our well-kept hotel. However, we genuinely regret that our team members did not deliver the high standard of hospitality we aim for. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Thank you for helping us improve. We hope to improve your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
Check in was easy and quick. The guy working the front desk was polite and friendly.
Frequently asked questions about Extended Stay America Select Suites - Milwaukee - Waukesha
How is Extended Stay America Select Suites - Milwaukee - Waukesha rated?
Extended Stay America Select Suites - Milwaukee - Waukesha has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America Select Suites - Milwaukee - Waukesha open?
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.