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Extended Stay America Hotel Milwaukee - Waukesha is located at 2520 Plaza Ct, Waukesha, WI. This business specializes in Hotels & Motels and Other Lodging.
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Sheets & pillows had spots on them. Shower was dirty. Not a bad room, just could’ve been cleaner.
Business response:
Thank you for posting a review of your stay. It's nice to read that you had an overall pleasant visit and liked some aspects of your room. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Happy Overall Overall the stay and the room was good. They need to update their cooktops i
Business response:
George, thank you for staying at Extended Stay America. We are glad you had a nice time with us and that you liked your room. We value your observation and have taken a note of it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Cold shower .Room 109.Shower water never got hot.Shower did not get Hot
Business response:
John, thank you for staying with us. We are pleased you had an overall nice stay. However, we are sorry for the issues you had with our shower. Your concerns have been shared with my maintenance team to take corrective actions immediately. We hope you'll make plans to stay with us again. Sincerely, Hotel Management
Business response:
Sheila, we appreciate you being our guest at Extended Stay America. It’s our pleasure knowing you thoroughly enjoyed being with us. We look forward to your next visit! Sincerely, Hotel Management
Cigarette butts. The only complaint is that the entry way was littered with cigarette butts. To me that is inexcusable.
Business response:
Edward, thank you for taking the time to comment on your visit. We're sorry that the cleanliness of the entrance of our property didn't meet our standards. Even though there are certain times of the day when the public areas are in heavy use, we always have staff available to tidy up as needed. Thank you for bringing this to our attention. It was a pleasure having you as our guest, and we hope to provide a much better experience in the future. Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Thanks for your business, and we hope to see you on your next visit to our area. Sincerely, General Manager
Don't believe the "breakfast"! Overall this was a good place to stay. The only really negative thing was the breakfast... what a total joke! Coffee and some granola bars does NOT constitute "having free breakfast" in my book. Glad I bought groceries and just ate in my room. My stay was 3 nights, and we were told up front that we would not get any housekeeping or new linens delivered. Apparently you could go ask for new ones. The kitchen was very nice/usable, but they were all out of all items (silverware, pots, pans, plates,... read more
Business response:
Chris, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the service we offered. We apologize for the cleanliness issues you encountered, but I would like to inform you that our housekeeping service is done on a weekly basis to protect the privacy of our long term guests. However, we are happy to offer this service on your request, at a minimal fee. We will also share your concern with regard t... read more
Business response:
Many thanks for staying at Extended Stay America and for your five-star review. We are delighted that you had an excellent visit with us. Please come back and see us again soon! Sincerely, General Manager
it was awesome close to stores
Business response:
Thank you for being our guest at Extended Stay America and for your wonderful feedback. It was a pleasure to know you loved our location which was convenient for your needs. We look forward to welcoming you back soon. Sincerely, General Manager
Extended Stay America Select Suites - Milwaukee - Waukesha has a 4.2 star rating with 1,048 reviews.
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.