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Extended Stay America Select Suites - Mobile - Daphne
- Hotels
- Daphne, AL
About this business
Welcome to Extended Stay America Select - Mobile - Daphne! We are the perfect location for business travelers, students, tourists and those relocating to the Mobile, AL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10. From our location, you can easily visit local attractions such as the Mobile Museum of Art, USS Alabama, the History Museum of Mobile and the Mobile Carnival Museum. When you stay at an Extended Stay America hotel, you&rs... read more
Location details
29838 Frederick Boulevard, Daphne, AL, 36526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great stay, staff went above and beyond for me..i got exactly what i expected at a great price..
Business response:
Thank you for the 5-star rating and positive comments, Roy. You made our day! We look forward to welcoming you back the next time your travels bring you to the area.
Check your room as soon as you enter! There was food left in the refrigerator, there was no hot water at anytime and the bed had a major collapse in the springs. I checked in with no problems and the girl at the desk was very friendly. I didn’t realize the bed and hot water issue until later that night. Tried to contact the front desk and no love.
Business response:
Oh no --- We are so sorry to hear that you encountered food left in the refrigerator along with the hot water and bed spring issues. You must have been so disappointed. We promise a clean, well-maintained room to every guest and it sounds like we fell short here. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We are eager to provide you with a clean, comfortable room you deserve if you would consider staying with us again.
Ok to stay I was unimpressed with housekeeping due to never having clean folded sheets, towels etc.. They were mostly wadded in a ball or dug from a container. Lack of detail and on duty staff under the influence was not very impressive either.
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
The clerk was really nice and friendly
Business response:
Thank you for the great review! We are delighted to hear that you appreciated our helpful, friendly staff and clean, comfortable rooms. Our staff works hard to provide great customer service and we're so pleased that they delivered for you. We look forward to welcoming you back again.
Just a rough crowd. Always been standing outside smoking, or being loud in the lobby/halls. Did not feel like the safest place.
Business response:
Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed due to some unusual activity by other guests. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay. We have alerted the operations team so the issues you noted can be addressed. We hope you'll consider booking with us again for a better experience.
Business response:
• Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
Nice for the price but has a few issues It was a decent hotel for the price, im allergic to smoke not just a person who doesn't like smoke and it was a very smoky place. I even had to purchase oziom air spray to kill the smoke smell from my room. Also the beds were clean but very uncomfortable. It would been ok if I was their for 1 or 2 days but I was their for 6 days so it wasn't very restful. Also one of the burners of my stove did not work which is why I choose that hotel is because I could cook my own food.
Business response:
Thanks for staying with us. We appreciate your feedback!
Awesome value for the price. We stayed five nights at this hotel. The room was clean and the staff was nice. The bed was tad bit hard, but it was well worth what we paid for it. The hotel was off of the road a bit in a quiet section of town, and I enjoyed being away from the hustle and bustle of the city. The elevator always smelled like some sort of smoke but once we got in our room we quickly forgot about that. The room, bathroom, microwave, stovetop and fridge were all exceptionally cleaned. I would stay again.
Business response:
Thanks for staying with us. We appreciate your feedback!
Room for improvement! Front desk closes at 10pm, when I arrived a little later for check in the first person I spoke with on the phone acted as if my reservation was never made and the hotel was booked. So after disputing with him, someone finally came down to check me into my room.
Business response:
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
Frequently asked questions about Extended Stay America Select Suites - Mobile - Daphne
How is Extended Stay America Select Suites - Mobile - Daphne rated?
Extended Stay America Select Suites - Mobile - Daphne has a 4.2 star rating with 567 reviews.
When is Extended Stay America Select Suites - Mobile - Daphne open?
Extended Stay America Select Suites - Mobile - Daphne is open now. It will close tomorrow at 12:00 a.m.