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Extended Stay America Select Suites - Mobile - Daphne
- Hotels
- Daphne, AL
About this business
Location details
29838 Frederick Boulevard, Daphne, AL, 36526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating our hotel. We hope you had a comfortable stay.
Need to clean up the outside, and 24hrs desk perso
Business response:
Thank you for the feedback, Mary. We hope you had a pleasant stay with us.
Ok stay. Overall this day was okay however very unimpressed with the front desk staff hardly ever available and always a problem getting Linens if they're not wanted in a ball you're missing half of what you need.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
great stay, staff went above and beyond for me..i got exactly what i expected at a great price..
Business response:
Thank you for the 5-star rating and positive comments, Roy. You made our day! We look forward to welcoming you back the next time your travels bring you to the area.
Ok to stay I was unimpressed with housekeeping due to never having clean folded sheets, towels etc.. They were mostly wadded in a ball or dug from a container. Lack of detail and on duty staff under the influence was not very impressive either.
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
The clerk was really nice and friendly
Business response:
Thank you for the great review! We are delighted to hear that you appreciated our helpful, friendly staff and clean, comfortable rooms. Our staff works hard to provide great customer service and we're so pleased that they delivered for you. We look forward to welcoming you back again.
Business response:
• Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
Check your room as soon as you enter! There was food left in the refrigerator, there was no hot water at anytime and the bed had a major collapse in the springs. I checked in with no problems and the girl at the desk was very friendly. I didn’t realize the bed and hot water issue until later that night. Tried to contact the front desk and no love.
Business response:
Oh no --- We are so sorry to hear that you encountered food left in the refrigerator along with the hot water and bed spring issues. You must have been so disappointed. We promise a clean, well-maintained room to every guest and it sounds like we fell short here. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We are eager to provide you with a clean, comfortable room you deserve if you would consider staying with us again.
Just a rough crowd. Always been standing outside smoking, or being loud in the lobby/halls. Did not feel like the safest place.
Business response:
Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed due to some unusual activity by other guests. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay. We have alerted the operations team so the issues you noted can be addressed. We hope you'll consider booking with us again for a better experience.
Frequently asked questions about Extended Stay America Select Suites - Mobile - Daphne
How is Extended Stay America Select Suites - Mobile - Daphne rated?
Extended Stay America Select Suites - Mobile - Daphne has a 2.9 star rating with 1,148 reviews.
When is Extended Stay America Select Suites - Mobile - Daphne open?
Extended Stay America Select Suites - Mobile - Daphne is open now. It will close tomorrow at 12:00 a.m.