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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
customer service was amazing
Business response:
Dear Jessie,Thank you so much for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. Thank you for posting and sharing your experience. Come back soon - we appreciate your business!Sincerely,Hotel Management
Good
Business response:
Dear Pietro, Thank you for taking the time to leave us a review! We are delighted you had a positive experience during your stay. If there is anything specific you enjoyed or any suggestions you have for us to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you again soon for another enjoyable stay!Sincerely,Hotel Management
Decent establishment
Business response:
Dear Chase, We are glad to hear you found Extended Stay America to be a decent establishment. Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back soon for another pleasant stay!Sincerely,Hotel Management
Key card didn’t work half the time. Only received 2 towels and 2 wash rags for 3 night stay and was not given anymore. When we asked for more was told we had to come down and swap out before 11am
Business response:
Dear Leslie, We are sorry to hear about the inconvenience you experienced with your room key and the unavailability of some amenities during your stay. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure we are well-poised to serve you in the future. Thank you for taking the time to leave this valuable feedback and for choosing us for your visit to the city. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.