This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Welcome to Extended Stay America Select - Mobile - I-65! We are the perfect location for business travelers, students, tourists and those relocating to the Mobile, AL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-65. From our location, you can easily visit local attractions such as the Mobile Museum of Art, USS Alabama, the History Museum of Mobile and the Mobile Carnival Museum. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean and comfortable. The clerk don’t know how to charge people correctly. I was overcharge and then I was charged twice. I have to go thru hell and back to get my money back on my card. It’s ridiculous I have to do this. Then they want to lie about the money should be on your wiring 24 hours. But they tell ya 2-5 days. It didn’t take them that long to get it out my account.
Business response:
Thank you for taking the time to review and rate your say with us, Claranetta. We are so sorry for the issues that you experienced with the billing. This is never the experience that we want you to have and will make sure that we address this with our team for proper action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
No where to eat close by, could not find ice maker but did not have bucket to put it in anyway. It is a good place for a longer stay but bad for a short visit like ours was. Had a large frig and way to cook but no pots or utensils.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Raymond. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
The rooms were very spacious and had full sized refrigerators, 2 electric range burners, and plenty of cabinet space for food. Amenities were ok, and front desk staff was always available during their business hours. I didn’t like the fact that two of their exterior doors were inoperable with the electric “key” card, as they wouldn’t open from the outside, which was very inconvenient because it forced you to walk all the way to the other side of the building just to get into the building. I also didn’t like the fact that som... read more
Business response:
Hello Dimeka. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
The parking was great, because I drive a large vehicle.
I had a smoking room and I don't smoke. Smoking should not be allowed in hotel. The bed was uncomfortable.
Business response:
Thank you for your review, Gary. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
Business response:
We are so happy that you allowed WoodSpring Suites to host you and provide you with an excellent stay! Thanks for being our guest! We look forward to your next amazing stay!
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 4.1 star rating with 430 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.