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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
FIrst reaction of walking into the room was that it smelled of smoke. But the filters in the air conditoner were very dirty so i cleaned them and the room smelled better after that. There was also other cleanliness issues in the room that i cleaned up. Before going to bed. Luckily the bed was confortable and the fridge worked in the room. Its conveient to where i have to work.
Business response:
Thank you for being our guest. Although you found our location ideal for your needs and slept well on our comfortable bed, we are sorry for the cleanliness issues you encountered in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
People nice, but room was old and tired looking. Hotel clerks where nice, but the room was old and tired looking.was clean,but it definitely needs to be remodeled.Could has used something more for your so called breakfast.Msybe some fruit would be nice.
Business response:
Duane, we are glad you appreciated our staff for their friendly service. However, we are sorry you were disappointed with your room. We thank you for sharing your feedback with us as they help us improve our future guest experience. We regret to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to it. Thank you once more for reviewing your stay with us. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent acc... read more
outside was dirty, room was very clean and was happy with it, small but it was just me for a couple days and was perfect.
Business response:
Gary, thank you for reviewing Extended Stay America. We are glad you were happy with your room and had an overall good stay. We have discussed your feedback with our housekeeping team to ensure we are more diligent in our efforts to maintain the cleanliness of our property. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Great Team Great Job! I love my stay here the front desk workers were very welcoming and friendly. Marquita was a big help, from rebooking my room for me daily and helping fix my key pad on the door. Laura was a front desk worker as well was nice too. The maintenance man in the morning shift was very nice and handy and made sure my room was working properly, and ask if my stay was going good. I will definitely referring people here
Business response:
Rodney, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. We also appreciate you mentioning our staff members, and we'll also be sure to share your kind compliments with them. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
The room was nice and the staff. But we accidentally left our iPhone plug in the room and of course it disappeared.
Business response:
Sidney, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Worth more than paid It was MUCH nicer than expected for the price. It's not a resort or in a nice scenic area, but the hotel itself was nice. If it was on Disney property it would be $400 a night.
Business response:
Greg, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you found us to be a good value and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
1st time staying here and I will say you get what you pay for. Overall I was satisfied with my stay, i would rebook
Business response:
Kenneth, thank you for choosing to stay with us at Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Friendly staff The check in was fast and easy and the staff is friendly
Business response:
Monica, thank you for choosing our hotel for your most recent stay in the Nashville area. It was a pleasure to read your wonderful comments about the Front Desk team. They work hard to make every stay special, every single day. We will share with them your recognition of their efforts which will be very encouraging for them to hear. Thank you again for taking the time to write a review and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,052 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.