Extended Stay America Select Suites - Ocala

Business response:

Dear Steven, Thank you for the excellent review and for making us part of your travel plan. We are glad your stay was enjoyable and we could exceed your expectations. Thank you for choosing Extended Stay America. We hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear JOSE, It was our pleasure to have you stay at the Extended Stay America recently. Thank you for taking the time to share your generous comments, especially about our hotel's location and services. We look forward to sharing your positive feedback with our team. We would be delighted to accommodate you again and hope you will revisit soon.Sincerely,Hotel Management 

Business response:

Dear Foye W., We are sorry we did not meet your expectations and hope you will accept our apologies for the inconvenience. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Thanks again for sharing your feedback; we hope to welcome you back soon! Sincerely,Hotel Management 

Business response:

Dear Austre, Thank you for reviewing your visit with us. It is good to know our location suited your business needs. However, we are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management