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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was a fairly easy process, and the place itself was conveniently located. However the facilities were not at all clean and the smell of cigarettes lingered everywhere.
Stay was good to great, they are a few things management needs to look into.
Business response:
Thank you for your positive yet constructive feedback, Dingan. We will use your feedback to help us improve the level of service that we provide to each guest.
There must be a way to avoid/stop the water from the shower to form a pool in the bathroom. The room/bath was wheelchair accessible but the water from the shower went all over the bathroom.
Business response:
Hello Gladys. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
Clean room great hot water
Business response:
We are so happy that you allowed WoodSpring Suites to host you and provide you with an excellent stay, Josh! Thanks for being our guest! We look forward to your next amazing stay!
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Mediocre at best
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Luan. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Poor quality for the price. Front desk is not always staffed, so you may have to wait for service. Room was not very clean (something had been spilled on the night stand and not cleaned up), fridge had something not cleaned in the bottom, the bathtub and a big hole in the outer edge - you could see the fiberglass. The price was much higher than the value delivered.
Business response:
Hello Matt. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,376 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.