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Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good for the price. It accommodated us and it had a kitchen. It wasn't very clean. It has no extras like tissue, paper towel, or even towels or washcloths. Very much like a studio apartment that you would rent for longer periods of time. The staff was fantastic but are only around limited hours.
Business response:
Dear Heidi, Thank you for your feedback. We’re glad to hear you found the price reasonable and appreciated the kitchen in your room. However, we apologize for the cleanliness issues and lack of amenities like tissues and towels. Your comments about the staff's limited hours are also noted. We strive to provide a comfortable extended stay experience and will address these concerns to improve our services. We hope to welcome you back for a better stay at Extended Stay America in the future.Sincerely,Hotel Management
Comunicacion pobre. No huele bien los pasillos.
Business response:
Dear Gabriel, We apologize for the concerns you experienced in your suite. We work hard to provide a clean and comfortable environment, and we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We hope... read more
Third floor was full of trash and had not been vacuumed nor steamed in quite some time. Literally personal items and trash throughout the entire floor.
Business response:
Dear Nicolas, We extend our apologies for the oversight by our housekeeping staff during your recent stay. It is disappointing to learn that your experience did not meet our high standards. We take this matter very seriously and will ensure that such oversights are not repeated. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence.Si... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,235 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.