Extended Stay America Select Suites - Orlando - Southpark - Equity Row

Business response:

David, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Angela, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Cleophas, we are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Robyn, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Allan, thank you for staying with us. While we try our best to meet all expectations of every guest, please know that upgrades are based solely on availability, and we regret we could not provide you with one when you arrived. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry your sleep was disturbed due to the cover of the air conditioner falling off. We have shared your comments with our maintenance team to make sure this is not repeated with our future guests. Kitchenware for your suite is also available and kept at the front desk, and our team gladly delivers these items to your suite. We have shared your comments with our team to ensure clear communications going forward. We hope you will consider giving us another chance to prove we are up to the ... read more