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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Not upgraded
Business response:
Allan, thank you for staying with us. While we try our best to meet all expectations of every guest, please know that upgrades are based solely on availability, and we regret we could not provide you with one when you arrived. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Bare bones room - room was clean except for the sticky linoleum (bed was comfortable) - no glasses to use to brush teeth - (had to go down to the front desk and was told plastic cups should have been in the room (everything else pretty much missing (coronavirus strategy?). Was awakened in the middle of the night by the cover of the air conditioner falling off - not the preferable wake up call I would want. To many years being spoiled by Marriott - I just needed a cheap hotel room close to the airport and this fit the criteri... read more
Business response:
Thank you for being our guest. We are sorry your sleep was disturbed due to the cover of the air conditioner falling off. We have shared your comments with our maintenance team to make sure this is not repeated with our future guests. Kitchenware for your suite is also available and kept at the front desk, and our team gladly delivers these items to your suite. We have shared your comments with our team to ensure clear communications going forward. We hope you will consider giving us another chance to prove we are up to the ... read more
Was given a handicap accessible room - bath tub was all scratched up and had a board stuck in middle. Mattress was nicely firm
Business response:
Vivien, thank you for choosing our hotel. The condition you describe of the bathtub unacceptable, and we are sorry for the inconvenience this caused. We have addressed this with our staff to make the necessary improvements. We hope you will give us a second chance to deliver the type of experience you should always expect from us. Sincerely, Hotel Management
Towels were not clean. Tub was very old. Overall it was ok given the price.
Business response:
Thank you for being our guest. We are pleased overall you had a pleasant visit, but we are sorry the towels were not clean. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We value your feedback and hope to see you again for a much better stay. Sincerely, Hotel Management
Decent. Needs more towels. Overall I would stay again if it was cheaper
Business response:
Thank you for being our guest at Extended Stay America and letting us know you were satisfied with your stay here. We would love to have you again and provide you with an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 4.3 star rating with 1,400 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.