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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing to rant and rave about but nothing to really complain about either. Getting the menu screen off the TV was a project, but I managed. Otherwise, it was a decent enough place to rest my head.
Business response:
Thank you for sharing your review of Extended Stay America. We are happy to know that you had good rest. With that said, we are sorry for any inconvenience you had while here. We appreciate your business and look forward to serving you again. Sincerely, Hotel Management
No so good It wasnt clean well the bathroom toilet is loose For the price .the tv was too small and very wobblly .the front desk was wonderful but the rooms need improvement. A larger tv and better vedding for brightsness not too good for the money
Business response:
Marvis, thank you for the feedback. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry for not meeting all of your expectations regarding your room. We will continue to keep striving for improvements at every turn, and your feedback is, indeed, instrumental towards that goal. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Definitely a good last minute pickup especially in Orlando on a Saturday night. Get what you pay for not happy but not completely mad.
The hotel itself was ok and the pool was what was expected. The hotel seems to be short staffed and because they have to open the pool for you, that can take time. My key stopped working and I had to wait 30 minutes on the front desk until someone finally showed up to help me. A couple nights later there was a person that looked like a homeless person with 2 kids at my door from 10pm to 8am and nobody noticed or did anything about until I informed the front desk. Besides the fact that they were making noises stopping me from... read more
Business response:
Tatiana, thank you for taking the time to review our hotel. We apologize that our staffing service did not meet your expectations. We have shared your feedback with our team, and steps have already been taken to avoid these mistakes in the future. We are also sorry that you felt unsafe while you were here. The incident you mentioned is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. We take the safety and security of all of our guests very seriously and have policies and procedures... read more
Nice place
Business response:
Milovan, thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels. Sincerely, Hotel Management
Would recommend to friends and family
Business response:
Joshua, it is wonderful to know you enjoyed everything about your time at Extended Stay America and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon. Sincerely, Hotel Management
HORRIVEL o Hotel é muito simples, o corredor tem cheiro ruim. Mesmo pedindo em 10 dias não vieram limpar os quartos. Não tinha utensilios básicos de cozinha, tivemos que comprar tudo! SÓ ficamos nele pq outras opções estavam lotadas. MAS jamais voltaria. Só os funcionarios latinos são mais educados, os demais te tratam como lixo! Tudo é velho e cheira mal.
Business response:
Thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Precisa melhorar as instalações. Passamos um final de semana prolongado no hotel. A localização é boa. O hotel deixa a desejar na aparência interna e manutenção das instalações. Parece alguma coisa que não está sendo atualizada. O sofá cama é péssimo para se dormir, colchão de molas muito ruim. Cama King size era ok. Como eu estava procurando alguma coisa econômica me serviu; mas não é uma opção bacana.
Business response:
Jaqueline, thank you for posting a review of your recent stay. We are happy to hear you enjoyed your overall stay. However, we apologize for the problems you experienced with the sofa bed in your suite. We have shared your comments and will be resolving the issue immediately. Thank you for your valuable feedback as well as for taking the time to post a review. We hope to have the opportunity to be of service to you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,462 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.