This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your business. We are happy to note that your stay was pleasant and our facilities were adequate for your needs. Thank you for staying at Extended Stay America-Orlando-Convention Center-Sports Complex. We would love to welcome you back the next time you are in the area. Sincerely, General Manager
水有嚴重的金屬味，早餐普通可增加豐富度，櫃檯小姐人很好不過看起來似乎很累了
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry for the inconvenience you faced while you were here. Thanks for bringing this to our attention so we can continue to improve our hotel. We hope you will stay with us again whenever you are in the area. Sincerely, General Manager
Front desk staff was excellent
Business response:
Thank you for staying with us at Extended Stay America- Orlando - Convention Ctr - Sports Complex. We are glad your overall visit was a pleasant one and appreciate your kind remarks about our front desk staff. They will be thrilled to know their efforts are recognized. We value your business and hope to welcome you back the next time you visit the area. Sincerely, General Manager
very convenient satisfied and happy from the service and the rooms are clean
Business response:
We are delighted you chose to stay with us at Extended Stay America - Orlando - Convention Ctr - Sports Complex. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for choosing to stay at Extended Stay America-Orlando-Convention Ctr-Sports Complex. We are glad to read that you enjoyed our central location and the exceptional service you received from Michael. That being said, we're sorry our hotel did not meet all of your expectations. We agree there are areas in the hotel which are beginning to show their age. We’ll share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our go... read more
Business response:
Thank you for the generous four-star rating of your stay at Extended Stay America Orlando - Convention Ctr - Sports Complex. We are thrilled that you had an excellent experience, and we appreciate you being our guest. We would love to welcome you back the next time your travels bring you to our area for another exceptional visit with us! Sincerely, General Manager
Great hotel at a last minute We were hurricane evacuees and had to book this hotel at the last minute. They allowed our pets, and had a full kitchen. It was a great place to hunker down in until the storm left. JC was especially helpful.
Business response:
Thank you for your kind comments regarding your stay at Extended Stay America-Orlando-Convention Ctr-Sports Complex. It’s very encouraging to read such a wonderful feedback especially since your visit was a last minute arrangement. We are pleased to read that you loved our facilities, especially the room with a kitchenette and our pet friendliness. I will convey your compliments with JC as well. We hope you will visit us again when in our area. Sincerely, General Manager
rooms clean and comfortable. good location on international drive closet to the attractions & tourist area
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Orlando - Convention Ctr - Sports Complex. It's so nice to know you found your suite comfortable and you were pleased with our convenient location. It was our pleasure to be of your service, and we would love to see you again in the future. Sincerely, General Manager
Old hotel, dirty sheets, smelly beds. Check in is at 3. I had reservations, but they didn't have a clean room ready until 3:30. We book two rooms weeks in advance, but they oversold the room to people who just walked in earlier that day, so they had to send us to a room inthe neighboring hotel. There was only one house keeper to clean all the rooms so he did a hasty job. The bed was smelly, the blanket was spotty and dirty. They had no other room so we had to deal with the uncomfortable stay.
Business response:
Thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Thanks again for being our guest. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.