Extended Stay America Select Suites - Orlando Sports Complex

Business response:

Michael, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased you were overall happy with your stay, but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast. We have shared your concerns with my food & beverage team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Jeremy, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectations. I have shared your concern regarding the cleanliness of your room with my housekeeping team to ensure this does not happen again. We would also like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. We hope you will consider us again the next time you are in this area. Sin... read more

Business response:

Roger, thank you for being our guest at Extended Stay America. We are happy to know you liked our convenient location and were also impressed with the kitchenette in your room. We value your feedback and hope you will choose us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Limary, we are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review! We especially appreciate your awesome comments about our accommodating team and comfortable property. We acknowledge you recommending us and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager 

Business response:

Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Orlando - Convention Ctr - Sports Complex. Sincerely, General Manager 

Business response:

Charles, thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel. Thanks again for choosing Extended Stay America - Orlando - Convention Ctr - Sports Complex, We hope to have you stay with us again. Sincerely, General Manager 

Business response:

Gunnar, thanks for taking the time to post your rating online. We are delighted to know we made your stay enjoyable and that you were left with a positive impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Orlando - Convention Ctr - Sports Complex. Sincerely, General Manager