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6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Cathy, thank you for your fantastic rating. We're happy you stayed at Extended Stay America - Orlando - Convention Ctr - Sports Complex and were completely satisfied with our services. We look forward to having you as our guest again soon. Sincerely, General Manager
Clean but noisy. Hotel itself was pretty nice. Bed/room was clean and comfortable. The only problem I had was that I did not feel safe. There were many (not just one group) groups "partying" loudly in the parking lot. When I told the front desk about it, they said, "yeah, they've been kicked out before." Nothing was done. At 10:00 at night, when the music was still blaring, I called the front office 5 times and no one answered. So I called the Sheriffs office and they finally came and music stopped.
Business response:
Wendi, thank you for being our guest. We apologize for the noise issues you experienced. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are terribly sorry you had an uncomfortable night and hope you will give us a chance to serve you better in the future. Sincerely, General Manager
Nice hotel close to convention center Friendly staff greeted me and made sure I had everything I needed. They couldn't do enough to help. Breakfast was basic but a nice touch and was filling. The room itself was clean and had everything you needed. If it was in need of anything, a quick trip to reception rectified that. The hotel also had free wifi which was essential. It also has nice leafy surroundings too. A great value for money hotel and a great team eager to help working there.
Business response:
Lee, many thanks for sharing your wonderful experience of Extended Stay America - Orlando - Convention Ctr - Sports Complex. We are so glad to know our location was ideal for your trip and that our staff was helpful to your needs. We appreciate you being our guest and hope you will come and see us again soon. Sincerely, General Manager
We had two issues, the a/c would not stay cold and there were a few bugs in the hotel. This was a good hotel and would stay again.
Business response:
Nerissa, thanks for taking the time to share your feedback of Extended Stay America - Orlando - Convention Ctr - Sports Complex. We are happy to know you enjoyed your visit and that you were impressed with our service and facilities. Having said that, we appreciate your observation and have shared your comments with the respective teams for a quick review and action. We are glad this did not overshadow your otherwise positive stay and that you will consider us again. Sincerely, General Manager
Business response:
Gabriella, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
My hotel experience I enjoyed my stay there, my room was very spacious and family friendly, the full kitchen was a huge plus and the Overnight desk clerks were very helpful and friendly...
Business response:
Kaneisha, it was a pleasure to have you as our guest at Extended Stay America - Orlando - Convention Ctr - Sports Complex. We are delighted to read you liked your room with the kitchenette and the service provided by our staff. We value your business and hope to see you again soon. Sincerely, General Manager
Convention Center Convenience Economical, clean and convenient. 10 minute walk to Orlando convention Center over ramp. No frills, no expense, best deal for conference participants.
Business response:
Lawd, thank you for sharing your review. We are pleased to know our location was convenient for your needs and that you liked the value we offer. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Not good but okay It was pretty questionable when we pulled up. The front desk area was very warm, which made me concerned about the room. However, the room wasn't terrible. It was okay for a one night sleep.
Business response:
Jordan, thank you for taking the time to share your feedback. We are happy to know you liked your room, but I am sorry you felt that our front desk staff was not very welcoming to you. This is not the type of service we usually provide. I will be sharing your feedback With them to make sure no future guest experiences the same. Sincerely, General Manager
Business response:
Alfredo, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 2,900 reviews.
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.