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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice but had a smell. This hotel was decent. When I first arrived to check in. I was told I didn't have a reservation. Only then to find out there were to parts to this hotel and I was in the wrong part. The room was clean but it had a smell of moisture. Like wet carpet or something. I enjoyed and used the kitchenette. All kitchenware was provided upon request. I'd stay here again.
Business response:
Thank you for being our guest at Extended Stay America-Orlando-Convention Ctr-Sports Complex. We are happy to know you enjoyed the convenience of a kitchenette in our suites and your overall experience with us. Your concern regarding the smell will be addressed with our Housekeeping team to rectify the problem.We value your business and look forward to your return. Sincerely, General Manager
nice hotel We were there for a family get together. Wish when we booked and asked if there was a pull out sofa for my son to sleep on the woman on the phone said yes. When we checked in and seen the room we found out the pull out sofa was only a pull out chair. So my son was sleeping on the floor for two days.
Business response:
Margaret, thank you for staying with us and posting your candid review. We are extremely sorry for the issue you encountered with your room and for the inconvenience it caused to your family. I will share your concern with my front desk team so that no other guests experience this type of issues. Once again we apologize for this, and hope you and your family will consider giving us an opportunity to make it up to you on a future stay. Sincerely, General Manager
其他還好，但是蟑螂出現了 第二次入住，但衛生環境好像變差了，房間裡都有蟑螂，要注意衛生。
Business response:
Thank you for staying with us once again and for your candid feedback. We sincerely apologize for the housekeeping issues you experienced and regret the inconvenience it caused. Please be ensured, we have procedures in place to avoid such instances and are working with the concerned team to make sure all steps are being followed properly. We hope you will give us another chance to improve upon your experience the next time you visit our area. Sincerely, General Manager
nice Nice
Business response:
Wow – Wendy, thank you for your fabulous review of Extended Stay America - Orlando - Convention Ctr - Sports Complex. We are glad to know your stay was good and our facilities and service were to your satisfaction. We look forward to serving you again whenever your travels bring you back here. Sincerely, General Manager
nice and clean place
Business response:
Juan, thanks for the perfect rating. We're pleased you stayed at Extended Stay America - Orlando - Convention Ctr - Sports Complex and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Brian, it was a pleasure having you as our guest at Extended Stay America - Orlando - Convention Ctr - Sports Complex. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - Orlando - Convention Ctr - Sports Complex. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Amazing staff!!! While relocating to the Orlando area, we had the opportunity to stay. We had a couple of challenges get a reservation but the front desk staff, Lana & Camille, we amazing. They kept checking the room availability and they contacted me once the room did come available. Because I wasn't at the property when they contact me, they were still willing to work with me. They were more than accommodating, they were courteous, thoughtful and very very helpful. I can not say enough good things about these two ladies.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Orlando - Convention Center - Sports Complex. We are thrilled to note that you enjoyed our central location in Orlando as well as the outstanding service from our Front Desk associates. Although you experienced some issues, we are delighted that Lana & Camille made your visit a comfortable one by their great service. I will definitely share your compliments with them. Please visit us the next time you are in the area. Sincerely, General Manager
Nice hotel close to everything. Everything was great . Only bad part was that the shower curtain smelled really bad.
Business response:
Thank you very much for the review and for sharing your experience. I am glad to read that overall you had a wonderful stay, however, I will be using your comment about the shower curtain to step up our game. We appreciate your business and hope you will be back to see us on your next trip to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 4.3 star rating with 1,671 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.