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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was ok… friendly people nice staff only thing I didn’t like was to reach some one on desk had to call during open hours. No ones there at the front desk during open hours One more thing my trip ended early wanted to check out early but didn’t want to refund me the difference which it sucks… so we stayed the remaining days
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
I loved it all if we ever go back we are staying here again front desk was wonderful
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Well located and next to Walmart and dining options. Central to my different locations. Have to wait for staff members at lobby in different times. The sink in the bathroom was no draining water. Good things have a small cooktop and a large fridge and microwave if you want to cook some food.
Business response:
We're sorry to hear about your difficulty reaching the Front Desk. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused hotel specializing in extended stays and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk as well as limited amenities. We do hope that you enjoyed you... read more
We were pleasantly surprised at how large and accommodating our room was. It may our extended stay more bearable. We either had or were close enough to anything we needed. Thank you!
Business response:
Thank you so much for your thoughtful review. We are so happy to see that you enjoyed your overall stay and appreciate your feedback. We hope to see you again soon the next time you are in the area!
Clean room. Friendly staff. Check in was easy. No complaints.
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
3 and a half stars The room was clean and comfortable. The lobby is VERY hot, no AC. The girl at the desk tried to check in another group when we had already been standing there.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve, Lottie. Thank you for the review and we're glad you enjoyed an all-around great stay!
Business response:
Thank you so much for sharing your rating with us. We value the opinions of our guests and hope that our accommodations met your needs, Layne. All the best in your future travels.
Nasty, smelly, don’t waste your money! Check in was fine as long as you’re there before 5:00. Once we were checked in we went straight to the room where it reaked of urine. There were no towels in the room and only two super flat pillows on the bed. In order to get towels you must go to the front desk to get them. No big deal if anyone was ever there. The lobby was always full of guests waiting to check in, get their room key fixed, or exchange towels. We waited 30 minutes for someone to come to the window and when she final... read more
Business response:
Amber, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Never again The hotel as a whole was disgustingly filthy; from the floors, to the walls, to the door handles. I wouldn’t stay here again even if it was free! The inside of our door had food and dirt smeared on it. I wish I would have thought to take pictures. I used some cleaning wipes I happened to have in my purse to clean as much as I could.
Business response:
Thank you for your detailed and candid review. We truly appreciate you taking the time to share these details with us and can't apologize enough that we disappointed you. We strive to provide an elite level of service and are so sorry that this did not come across during your time with us. We will address these concerns with our team and look forward to making the necessary adjustments for all our future guests.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,179 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.