Extended Stay America Select Suites - Pensacola - Fort Walton Beach

Business response:

Dear Guest, It is a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear olivia, Thank you for sharing your feedback at Extended Stay America. We are delighted to know that you found your room clean and well-maintained. Providing a comfortable environment is a priority for our team, and it is wonderful to hear that our efforts contributed positively to your stay. We look forward to welcoming you back and ensuring another enjoyable experience during your next visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing these thoughts with us. Your experience shows that the overall atmosphere did not feel comfortable, and we understand how those unexpected moments can be unsettling. Our team will use your notes to strengthen consistency throughout the property so future stays feel restful. Also, our team works closely with local authorities and security partners to ensure a safe environment throughout the property. We truly value your perspective and would welcome the chance to provide a visit that feels sm... read more