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Extended Stay America Select Suites - Pensacola - Fort Walton Beach
- Hotels
- Fort Walton Beach, FL
About this business
Location details
915 Harrelson Drive, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hot water, cameras and people allowed to go into the room when I'm not there.
Business response:
Dear Tommie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the hot water and the concerns about privacy during your stay. Ensuring a comfortable and secure environment for our guests is a top priority, and we regret that we did not meet your expectations in this regard. Please be assured that your comments will be reviewed with our team to address the hot water issue and improve privacy procedures. We understand how important these aspects are for your stay, and we are... read more
Good for price Nice enough room and laundry facilities were good. Bed had uncomfortable mattress for us.
Business response:
Dear Becky, Thank you for your kind review. We are pleased that you found the room and laundry facilities to your liking. We apologize that the mattress was not comfortable for you, and we will share your feedback with our team to improve future stays. We look forward to welcoming you back to Extended Stay America for a better experience.Sincerely,Hotel Management
Top Notch Hospitality Just the friendliest staff working at this location. I'm floored by it honestly. I've stayed in luxury hotels before but never have seen the customer service that was shown in this hotel. The rooms are older and dated. The tub leaked, the lights flickered, the room smelled moldy and the stove kind of sucked, but I still give them 5 stars because of how they made me feel. I would definitely stay here again
You have to take life as it is I don't have a problem with this property
Business response:
Dear Michael, Thank you for your generous review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Fort Walton Beach
How is Extended Stay America Select Suites - Pensacola - Fort Walton Beach rated?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach has a 3.3 star rating with 1,400 reviews.
When is Extended Stay America Select Suites - Pensacola - Fort Walton Beach open?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach is open now. It will close tomorrow at 12:00 a.m.