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Extended Stay America Select Suites - Pensacola - Fort Walton Beach
- Hotels
- Fort Walton Beach, FL
About this business
Location details
915 Harrelson Drive, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good customer service from the front sesk
Average.
Business response:
Dear Shelton, Thank you for your feedback. We appreciate hearing from our guests about their experiences. If there's anything specific you feel we could improve upon to enhance your next stay, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for a more enjoyable visit in the future.Sincerely,Hotel Management
Good!
Business response:
Dear Javier, We are thrilled you enjoyed your stay at Extended Stay America! Your positive feedback is greatly appreciated. We strive to provide excellent service and comfort to all our guests. Thank you for choosing us, and we hope to welcome you back soon for another wonderful experience.Sincerely,Hotel Management
It was nice but needed to have a staff members available before 10 am on a sunday
Good enough The floor was filthy but everything else was clean. 4 person family staying which means 4 towels and 4 wash cloths needed. Had to argue with the man at the desk just to get a towel and wash cloth for each of us. Otherwise though it was good enough for the cost of the room.
Business response:
Dear Alexandra, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any difficulties you had during your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the future. We hope to welcome y... read more
Cheap, inexpensive, nice staff, but needs work The stay was decent in of itself, however i could not check in on time due issues on their end, the room wasnt as clean it should have been upon check in and the the bathroom tub faucet was leaking during our stay. The addressed our concerns recleaned the room and fixed the tub however the tub faucet didnt say fixed for long. Readdressed the issue and problem was never fixed.
Business response:
Dear Travis, We apologize for the inconvenience you experienced during your stay. While we are glad that your concerns were addressed initially, we regret that the problem with the tub faucet persisted. Your feedback is crucial, and we will ensure that our maintenance team addresses this issue promptly to prevent recurrence. We appreciate your patience and understanding, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Fort Walton Beach
How is Extended Stay America Select Suites - Pensacola - Fort Walton Beach rated?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach has a 3.3 star rating with 1,422 reviews.
When is Extended Stay America Select Suites - Pensacola - Fort Walton Beach open?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach is open now. It will close tomorrow at 12:00 a.m.