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Extended Stay America Select Suites - Pensacola - Fort Walton Beach
- Hotels
- Fort Walton Beach, FL
About this business
Location details
915 Harrelson Drive, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is very clean. I enjoyed having a kitchen area! This is a big plus for longer stays. My recommendation is if you are a late sleeper, make sure to have a room on the top floor. Many people who stay here work and are up moving around and talking at 6:00-6:30 am.
Business response:
Thank you so much for your thoughtful review. We are so happy to see that you enjoyed your overall stay and appreciate your feedback. We hope to see you again soon the next time you are in the area!
The property was nice and the front desk staff was amazing during our stay. However when walking into our room for the first time - it had a faint fish smell. Imagined that it would go away. It only got worse over the time we were there. Told front desk about it when checking out due to the hours and days we were actually at the room - we didn’t get to see the staff much.
Business response:
Please accept our sincerest apologies for the issues that you experienced with unpleasant odors and trouble reaching the front desk. We can assure you that we work hard to address these matters as soon as we are made aware and we are so sorry that this did not happen for you during your time with us. We will make sure that our housekeeping and front desk team are upholding the standards that we set to ensure a great experience for all our guests. We do wish you all the best in your future travels.
Place was ok. Didn’t clean the hallway in which someone’s dog had left some dropping for 2 days
Business response:
Thank you for your review and comments. We are terribly sorry to hear that you experienced issues with the overall cleanliness. This is an area that we take great pride in and we are so sorry that this was not a part of your stay. We will address these matters with our team to prevent these issues in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you so much for your terrific rating! We hope to see you again in the future!
The staff was awesome great vibe of the place the were dog friendly that came in clutch..I would definitely stay again
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
Excellent experience My husband and I spent a week here with our 6 year old, 3 month old and 70 pound Catahoula dog. The staff was friendly and the beds were comfortable.
Business response:
What a fantastic rating, Amanda! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Great location.
Business response:
Thank you for the great review. We are glad our location was especially convenient for you during this stay.
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us, Shaakura!
No dishes unless you “bought” them. No comfortable chair. No cable or Satellite TV.
Business response:
Thank you for your review. We are so sorry that you did not enjoy your time with us due to our amenity offerings and room layout. Since we are more of an extended stay, we believe strongly in passing all savings down to our guests. This means certain items like cookware are not added to the cost of your room but instead offered as an add-on option. We are so sorry for any inconvenience that this caused and hope that your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Fort Walton Beach
How is Extended Stay America Select Suites - Pensacola - Fort Walton Beach rated?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach has a 3.3 star rating with 1,443 reviews.
When is Extended Stay America Select Suites - Pensacola - Fort Walton Beach open?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach is open now. It will close tomorrow at 12:00 a.m.