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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
loud The hotel was loud, people in and out all times of the night. Key card worked for one day, had to rekey. I will not stay again.
Business response:
Dear Guest,The situation you described regarding the noise disturbances you experienced is very disappointing to hear. We are very sorry you were not able to have a quiet and relaxing stay. When made aware of these situations, our staff is trained to have appropriate conversations with our guests to resolve such issues. Please know for a future visit that our front desk is always available to help make the most of your stay.Thank you for your feedback. We hope this did not overshadow your overall stay and that the rest of yo... read more
It was a nice stay friendly saff.
Business response:
Dear PhilLisia ,Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit [city].Sincerely,Hotel Management
There was no breakfast even though expedia said there was. The staff was friendly but said that was at their other locations, not this one. Even snacks from a vending machine would've been nice. Multiple times during my stay the hotel alarms would go off for no reqson, the last instance was at 3am.
Business response:
Dear Christopher,We appreciate you choosing us and for taking the time to leave your feedback. It was great to learn about the enjoyable aspects of your visit. However, we regret not meeting your expectations and that there was no breakfast. We will look into this and share your comments with the staff. It was our pleasure accommodating you, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management
The staff was very nice & friendly & on point with everything I will be back
Business response:
Dear Yolanda, Thank you for all the wonderful compliments! We appreciate you mentioning the pleasant interactions you had with our staff during your stay with us. They work hard to make each guest’s visit exceptional, and we respect you for recognizing their efforts. On behalf of everyone at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 3 star rating with 1,615 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.