Extended Stay America Select Suites - Pensacola - Northwest

Business response:

Dear Briianna, Thank you for staying with Extended Stay America and sharing your lovely review. We're delighted to read that our staff has been accommodating and that you found the rooms clean. We take pride in providing excellent service and maintaining a clean and secure atmosphere; therefore, seeing our efforts appreciated is gratifying. Thank you for your kind words, and we look forward to welcoming you back.Sincerely,Hotel Management 

Business response:

Dear Travis, Thank you for choosing Extended Stay America and sharing your experience. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for the noise disturbances you experienced. We were unaware of these concerns during your stay; in the future, please know that our front desk staff will always be available to help make you as comfortable as possible. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel ... read more

Business response:

Dear Alexander, Thank you for choosing us and for sharing your experience. We understand the importance of a quiet, comfortable stay and apologize for the inconvenience caused by the surroundings outside the hotel during your visit. We hope you will consider giving us another chance to provide you with a seamless and stress-free experience.Sincerely,Hotel Management 

Business response:

Dear Navasha, Thank you for the excellent rating. We are thrilled to have exceeded your expectations and provided you with an enjoyable stay. At Extended Stay America, we take pride in offering exceptional service and amenities to cater to every traveler's needs. We appreciate your business and hope to have the pleasure of serving you again soon.Sincerely,Hotel Management 

Business response:

Dear Eric, We're pleased to hear that you found your stay at Extended Stay America to be decent and good value for the price. Your satisfaction is important to us, and we look forward to hosting you again for another positive experience. Thank you for choosing us!Sincerely,Hotel Management