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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a last minute booking so the price is why we did book. Still pricey for overall stay. Needs some upgrades (bed was hard & bath tub was flimsy).
Business response:
Dear Eric, We're glad you found the price competitive, especially for a last-minute booking. However, we are sorry about the aspects of your stay that did not meet your expectations. We regret the bed was uncomfortable and the bathtub did not meet your standards. We take your comments seriously and will review these items for necessary upgrades as part of our ongoing efforts to enhance the guest experience. Your feedback helps us understand where we need to improve, and we sincerely appreciate you taking the time to share it... read more
Friendly and helpful staff, room was nice, bathroom need a trash can and air conditioner could have been better. All in all it was a nice, quiet stay.
Business response:
Dear Shirley, Thank you for the kind review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your comfortable room. We work hard to deliver an excellent experience for all our guests, so we celebrate reviews like yours. However, we have noted your remarks on trash cans and air conditioners and will use them to improve the services. Thank you again; we look forward to welcoming you back on your next visit to the city at your favorite location.Sincerely,Hotel Management
Is ok
Business response:
Dear Edgar, Thank you for choosing our hotel and for sharing your feedback. We regret not meeting all of your expectations during your stay. Thank you once more for taking the time to leave your review.Sincerely,Hotel Management
Check in fine
Interior is outdated. Staff was friendly.
Business response:
Dear Jian, Thank you for your feedback. We are pleased that you enjoyed the service provided by our staff. However, we regret that we did not meet all of your expectations and sincerely apologize for any inconvenience caused. Please know that we are addressing your concerns with the appropriate individuals, and we hope to provide you with a much more enjoyable and comfortable stay should you choose to return in the future.Sincerely,Hotel Management
Thats was good trip
Business response:
Dear Hiroyuki, We are pleased you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was a pleasure having you stay with us, and we hope you will return the next time your travels bring you to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,639 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.