Extended Stay America Select Suites - Phoenix - Deer Valley

Business response:

Dear Guest, We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this with our housekeeping department. Our Select Suites brand offers comfortable, apartment-style accommodations at competitive rates. Fresh towels and linens are available ... read more

Business response:

Dear Guest, We take pride in providing an exceptional experience for our guests, and we appreciate your recognition of our efforts. It was a pleasure having you stay with us at Extended Stay America, and we hope you will return the next time your travels bring you to our area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your recent experience with us. We are pleased to know your stay met your expectations and provided a comfortable, dependable experience. Our team aims to offer a relaxed environment that guests can rely on during their travels, and your feedback helps us understand where we can continue to refine what we offer. We appreciate you choosing Extended Stay America and hope to welcome you back again in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to hear your experience was tidy. Ensuring a comfortable and secure environment is very important to us. Your kind feedback encourages our team at Extended Stay America to continue delivering a welcoming atmosphere. We look forward to hosting you again soon for another enjoyable and restful visit. Sincerely, Hotel Management