Extended Stay America Select Suites - Phoenix - Deer Valley

Business response:

Dear Pierre, Thank you for choosing Extended Stay America and for taking the time to share your feedback. We’re pleased our front desk team made a positive impression during your visit. We hope to welcome you again soon for another smooth and pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We truly appreciate your feedback. It’s great to know you found the environment enjoyable during your stay. Creating a welcoming, peaceful setting is something we strive for, and we’re pleased it made a positive impact on your visit. We look forward to the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management 

Business response:

Dear Guest, We apologize for any disappointment with our in-suite amenities. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front desk anytime. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. Our team will gladly deliver these items to your suite upon request. Your feedback is much appre... read more