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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Deer Valley is located at 20827 N 27th Ave, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Holiday stay Great service! Rooms were cleaned, not noisy. Friendly staff. Keep up the great work!
North Phoenix Location Chose hotel for price and easy access to north part of Phoenix. Was really disappointed to find room half cleaned with trash cans half full and what looked like blood stains on shower curtain.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that your room was not cleaned to our companyâs high standards when you checked in. In response to your feedback, I will look into the issues you mentioned and discuss your comments with our housekeeping staff. Still, we are happy to know that we were able to be in a great location for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient Hotel for less I was looking for a hotel that was decent and priced reasonably. This hotel fit both criteria. I felt overall it was clean and comfortable. Also staff was very friendly and helpful. I would definitely stay here again.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you liked our rooms, price and our staff. Iâm thrilled we were able to provide you with a clean and comfortable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Romm was smeling badly. When we entered the room it was smelling badly. We opened the window, only to get distrurbed by Truckers coming/going from the parking lot. Overall it was a bad night for us.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that there were cleanliness issues in your room. I discussed your comments with the team, and we will be closely inspecting guest rooms before check-in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Good experience It was good nothing over the top but nice and staff was kind rooms where clean. Very basic though. Just a nice place to stay.
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding the friendliness of our staff and cleanliness of our rooms. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
We were lucky to get a room This was during spring training. We were not aware that we would not have maid service unless we stayed 8 days. It was a surprise to come back to our room and find towels on the floor, and bed not made. The room was next to a busy freeway and noise made it hard to sleep..
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our housekeeping policies were not explained to you upon check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. I will make sure our staff better explains our policies moving forward. Still, we are happy to know that we were able to provide great customer service at the front desk. Thank you for choosing Extended Stay Hotels. We h... read more
Just sayin' The bedding was not comfortable. Can't really tell you what is was like...plastic best describes it.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 4.2 star rating with 1,098 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.