Extended Stay America Select Suites - Phoenix - Deer Valley

Business response:

John, thank you for your comments regarding your recent stay at Extended Stay America. Your review was a pleasure for us to read and we were delighted to learn that the service provided by our associates surpassed your expectations. We are thrilled to share your compliments with our entire team to recognize them for a job well done. Your review will be taken as a tool to ensure that all procedures within our housekeeping departments are being followed. We look forward to welcoming you back very soon. Sincerely, Hotel Manage... read more

Business response:

Donna, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay with us. We’re sorry for the cleanliness issues you experienced in your room. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. We truly appreciate your feedback and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Daniel, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback at Extended Stay America. We are glad to know our ideal location was perfect for your needs and that you had a nice time with us. It was a pleasure accommodating you, and we hope to host you back in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Nichole, thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Terri, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management