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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient but lacked cleanliness The Location of this Hotel was great, right by the 101 and I-17, however, I did not enjoy my room. The decor was decent but the bathroom smelled like old urine and there were long black hairs stuck to the ceiling. The bed also could have been a little more comfortable. The staff was friendly and check-in was pretty fast but I will not stay again.
Business response:
Thank you for your recent review of your stay. The condition of the restroom you described is unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, my team is taking action. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. If you have any additional feedback, we would like to hear it. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance y... read more
Great location and pleasant to the eye The walks were thin. At 330 am we heard the banging of a couple having sex....woke us up. And tbe bed was very uncomfortable..didn't sleep well and woke with a back ache.
Business response:
Thank you for taking the time to share your experience. I am pleased that you enjoyed our location, but please accept our apologies on the noise and that your bed was uncomfortable. We will do a better on making sure all guests are comfortable. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
meh the rooms need serious update. The AC unit was loud, the beds were old and creaking, and the room smell really weird. Same with the hallways.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not achieve this goal with you. Your comments were reviewed by the staff, and we will be taking steps to make sure your experience is not repeated. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
"Twice as Nice!" This establishment is like having your own apt. Little kitchenettes, a Lazy Boy, for crying out loud! Magnifico!!!
Business response:
Thank you for taking the time to share your experience. I am pleased to see you enjoyed the layout and condition of your room, especially the fully equipped kitchen as well as the recliner chair. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Average hotel Showner noise of upstairs was noisy, other than that no issue
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 3.3 star rating with 1,865 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.