Extended Stay America Select Suites - Raleigh - RDU Airport

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Leah, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Janet, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked our courteous associates and that our calm atmosphere made your stay a relaxing one. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Remmy, thank you for being a loyal guest of Extended Stay America. We are thrilled to know you had an excellent stay with us and that our convenient location has been perfect for your needs. Your review means a lot, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise and odor issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in a disturbance. Your feedback for the smell is shared with the housekeeping team to do a deep cleaning of your room. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Keyara, thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay. We value your feedback as it will help us improve our service and facilities moving forward. hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Janet, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Jason, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management