Extended Stay America Select Suites - Raleigh - RDU Airport

Business response:

Thank you for choosing to stay at Extended Stay America. We are thrilled to know our location was convenient for your needs and that you also found us to be of a good value in the area. However, we are sorry for the noise issues you had while being here and regret the inconvenience it caused. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Tyeisha, thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are sorry for the inconvenience you experienced while you were here and have shared your concern with my front desk team to ensure this does not happen again. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management 

Business response:

Mary, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Hillary, thank you for staying at Extended Stay America and sharing your wonderful rating. We are happy we met all your expectations, and we hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, General Manager 

Business response:

Redina, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America. It’s so nice to know our location was convenient for your needs and that our associates left you with a good impression. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager 

Business response:

I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, General Manager 

Business response:

Terry, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Raleigh - RDU Airport. Sincerely, General Manager