Extended Stay America Select Suites - Raleigh - RDU Airport

Business response:

Jennifer, thanks for choosing Extended Stay America for your stay. We are glad you were satisfied with your stay with us. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Nelson, please accept our sincere apologies for the cleanliness issues you encountered while here. We regret failing to provide you the clean and comfortable stay that you deserved. We take these issues very seriously, and steps are already underway with our housekeeping team to ensure this does not happen again. We can absolutely do better, and we hope you will consider giving us the opportunity in the future to prove that to you. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for the feedback. It was a pleasure to know you had an overall nice stay. That being said, we are sorry if we missed meeting any of your expectations. Thanks once more, and we can’t wait to welcome you again and deliver a better experience. Sincerely, Hotel Management 

Business response:

Bobby, thanks for sharing your experience at Extended Stay America. We are pleased to read you were benefited with the proximity to various places and that you liked the service offered by our staff along with the value we offer. We look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Paul, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management 

Business response:

Emest, thanks for choosing Extended Stay America and for the wonderful feedback. We are delighted to read you were not only pleased with our convenient location but also with your spacious room and the service we offer. Your praises have been shared with the entire team for exceeding your expectations. Thanks once more, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Thank you for your kind remarks about your visit to Extended stay America. We are glad to read you were impressed with our property and that you liked the proximity to various places which was perfect for your needs. Thanks for choosing us, and we hope to welcome you again when in the area. Sincerely, Hotel Management 

Business response:

Paul, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Jeh, thank you so much for the nice rating. It’s a pleasure knowing your overall visit with us was an enjoyable one and that you liked everything we offer. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management