This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Raleigh - RDU Airport
- Hotels
- Morrisville, NC
About this business
Extended Stay America Hotel Raleigh - RDU Airport is located at 2700 Slater Rd, Morrisville, NC. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
2700 Slater Rd., Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok The area is great but the room had several carpet stains, a weird odor and a gigantic roach crawling on the wall. Probably would skip this next time.
Business response:
We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincere... read more
close to airport No dishes or extra linen and towels in room. Room not cleaned or linen changed unless a min of 1 week stayould would need to go to office to get dishware and fresh towels. Basic continental breakfast coffee, granola bars, oatmeal packets.
Business response:
Thank you for sharing your comments. We are glad to read that you liked our convenient location, but we are sorry for your disappointment with our hotel policies. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
I don't care for motels............... It was clean, but models are not for me.
Business response:
Thank you for staying at our hotel. Although it's nice to see you liked our location and the value we offer, we are sorry we missed meeting some of your expectations and regret the inconvenience it caused. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The hotel fit my needs during my visit. Close to airport and other city attractions. Coffee ready in the morning as well...breakfast was mainly granola bars and little muffins so it will be good to get breakfast outside of the hotel if you would like a meal in the morning.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you liked the coffee we have to offer and found our location perfect for your needs. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Policy The policy of changing bed linens or room tidings after seven days is not consistent with the hotel industry and very strange to me. Therefore it was a disappointment. Staff are friendly but too much responsibility for fewer staff
Business response:
Thank you for your stay with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Thanks again for staying with us, and we hope to welcome you back soon! Sincerely, Hotel Management
Business response:
Denis, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Great price good location. Room a little hot and people above kind of noisy other than that not bad.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know our location was convenient for your needs and that you also found us to be of a good value in the area. However, we are sorry for the noise issues you had while being here and regret the inconvenience it caused. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Tyeisha, thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Ok The room I was put in wasn’t ready . To be occupied
Business response:
Thank you for taking the time to share your feedback. We are sorry for the inconvenience you experienced while you were here and have shared your concern with my front desk team to ensure this does not happen again. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RDU Airport
How is Extended Stay America Select Suites - Raleigh - RDU Airport rated?
Extended Stay America Select Suites - Raleigh - RDU Airport has a 4.2 star rating with 1,109 reviews.
When is Extended Stay America Select Suites - Raleigh - RDU Airport open?
Extended Stay America Select Suites - Raleigh - RDU Airport is open now. It will close tomorrow at 12:00 a.m.