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Extended Stay America Select Suites - Springdale
- Hotels
- Springdale, AR
About this business
Welcome to Extended Stay America Select - Springdale! We are the perfect location for business travelers, students, tourists and those relocating to the Springdale, AR area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-49. From our location, you can easily visit local attractions such as the Botanical Garden of the Ozarks, Prairie Grove Battlefield State Park, Lake Fayetteville Park and the Arkansas Air and Military Museum. When you stay at ... read more
Location details
4397 Dixie Industrial Drive, Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I arrived I went to check in desk, and there was no one there, but I could hear them in the office. I stood there for a few minutes before I said hello. There was a voice I’ll be right there in a minute. Finally they came out. I wasn’t greeted in a warm manner. I only stayed one night and the room was clean and met my needs.
Business response:
Dear Julie, Thank you for staying at Extended Stay America and for taking the time to leave your comments. We are glad you enjoyed your room, particularly the cleanliness and in-room amenities. However, please accept our apologies for the lack of attentiveness you encountered at our front desk. Should your travels bring you back, we welcome the opportunity to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality.Sincerely, Hotel Management
It was bare necessities. Clean and very affordable. To be honest it had refrigerated, microwave and stove. The bed slept well but it was a regular size instead a queen.
The desk clerk was very helpful and sweet. It is your basic hotel.
Business response:
Dear Michelle, We're delighted to hear that the desk staff at Extended Stay America provided you with helpful and sweet service. Your positive feedback is appreciated, and we're pleased to have met your expectations during your stay. We look forward to hosting you again for another comfortable visit. Thank you for choosing us!Sincerely,Hotel Management
Overall it just didn’t feel, smell or look good. I felt like I was at a homeless shelter.
Business response:
Dear Brenda, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that we could not make that happen for you. Your concerns will be shared with the appropriate individuals, and follow up to determine how we can enhance our service to our guests. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerel... read more
I liked the layout of room then i did not like the parking
Roaches in room . No coffee for rooms or lobby, at night loud outside vehicles keep you awake as well as others beating on the walls, mattress was lumpy and pillows were flat.
Business response:
Dear GREG E, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springdale
How is Extended Stay America Select Suites - Springdale rated?
Extended Stay America Select Suites - Springdale has a 4.3 star rating with 542 reviews.
When is Extended Stay America Select Suites - Springdale open?
Extended Stay America Select Suites - Springdale is open now. It will close tomorrow at 12:00 a.m.