This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Springdale
- Hotels
- Springdale, AR
About this business
Location details
4397 Dixie Industrial Drive, Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s ok but the beds 🛏️ is to small
Glad I gave Extended Stay my business. I was expecting just an average hotel room during my two week stay, but was pleasantly surprised. Three things I require of a hotel room, clean, quiet and safe and this hotel delivered. The entire hotel was well kept. My room was immaculate and the cooking facilities were great. Desk clerk Richard was so helpful and no matter what was requested he always came through. If ever in that area again I would not hesitate to book a room.
Business response:
Dear Sharon, We are delighted to hear that your stay at Extended Stay America exceeded your expectations! Providing a clean, quiet, and safe environment for our guests is our priority, and we are thrilled that you found our hotel to meet these standards. Thank you for recognizing Richard's helpfulness, and we're glad he contributed to making your stay enjoyable. We appreciate your positive feedback and look forward to welcoming you back whenever you're in the area!Sincerely,Hotel management
Late night checkin is slow. I waited in the lobby for the phone to connect with someone. I was tired and wanted to go to bed. I waited for 10-12 minutes for someone to answer the phone. Then another 5-7 minutes for someone to come and check me in.
.
Bathtub was clogged
Business response:
Dear Judson, Thank you for taking the time to share your experience at our hotel. Please accept our apologies for the bathtub issues you faced and any inconvenience this has caused you. We certainly understand how frustrating it can be when maintenance issues arise. Please know that we are committed to prioritizing the comfort and satisfaction of our guests above all else. Therefore, we hope you will revisit us so we can show you the experience you deserve and that we are known for providing.Sincerely,Hotel Management
Disappointed
Business response:
Dear David, We're truly sorry to hear about your disappointment. Your satisfaction is paramount to us, and we strive to provide excellent service to all our guests. Your valuable feedback has been shared with our team, and we will take measures to ensure this does not happen again. We hope to welcome you back and provide you with a much better experience in the future. Thank you for sharing your concerns with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springdale
How is Extended Stay America Select Suites - Springdale rated?
Extended Stay America Select Suites - Springdale has a 3.1 star rating with 1,013 reviews.
When is Extended Stay America Select Suites - Springdale open?
Extended Stay America Select Suites - Springdale is open now. It will close tomorrow at 12:00 a.m.