This profile has been claimed by the business owner or representative.
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice staff and pleasant experience The hotel was older and showed signs of wear. Our room was large with a kitchen which was nice. We were welcomed with a smile and the person at the front desk was very friendly. Overall a good stay for the price.
Business response:
Thank you for posting such a great review. We are glad to read that you found your room to be spacious and that your appreciated your fully-equipped kitchen. The staff and I are proud to have provided you with friendly service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good hotel for the price One of many choices in the area, found the staff to be nice, cordial and helpful. The parking lot did not go all the way around the building for access from either side, found beds to be comfortable and free wi fi is a plus. I like the wood floors in the front of the room. I would think dishes would already be available in the kitchen area and if there is a problem with guest taking them it would be charged to their bill. Over all a satisfactory choice of hotel for the price.
Business response:
The staff and I read your review, and would like to thank you for writing such kind things about the staff. We are glad to read that you found your bed comfortable and that you enjoyed our free Wi-Fi. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Economical, perfect for my needs. It was very quiet during the week. One could open a window for fresh air and is surrounded with trees. The staff is friendly, helpful. I was in town for family business and did not need extra amenities.
Alright for the price It was obvious that the bed and shower was very clean, you could smell the bleach and I checked for bedbugs. But the bathroom floor had hair from at least 4 different people on it. But we just kept our shoes on. It was more important to me that the bed was clean. Like I said we knew we weren't going to walk into the Hilton for 50 bucks in St Louis.
Business response:
Thank you for taking the time to write a review of your stay. We are glad to read that you were satisfied overall and that you found our hotel to be a good value; however, please accept our apologies that the bathroom floor had cleanliness issues. I will be meeting with my staff to review our cleanliness standards and inspection procedures to ensure that your experience is not repeated. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Got the job done Cheap. If you just need a place to crash this will do.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad to hear that we were able to provide you with a satisfactory visit. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Great location and value in St Louis metro area. Great Value. Good central location.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you had a great stay. I am so pleased to read that you appreciated our central location and that you found us to be a great value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It was not a good stay for the first night They put me in a room where their was smoking it was dirty and had bugs but the staff was nice but still need update
Business response:
I appreciate you bringing your experience to our attention. It upsets me to hear that your room had a smoke odor and a pest issue. I am sorry for your experience. I discussed your comments with the team, and we are working to ensure that all guests follow our smoking policies to prevent your experience from being repeated. As well, I have contacted our pest services company and they will be treating our rooms. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you s... read more
Well worth the price Had trouble keeping the room for much time at a decent price but otherwise wonderful.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were satisfied with your stay overall; however, it was disheartening to read that you felt our rates were expensive. Your feedback will be useful to us as we continually work to improve our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.