This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing spectacular but it is comfortable and lived up to our expectations.
Business response:
Thanks for choosing Extended Stay America for your stay. We are happy to know you were satisfied with your visit with us. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
bed and tv sit on end of bed the back of bed fly up in the air and you fall to floor. tv is to small to watch from bed
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with the service provided by our Front Desk associates. However, we are sorry you found the bed in your room to be uncomfortable. We have shared your concerns in regard to the room with my team to ensure no future guest experiences the same. We truly hope you will give us another chance to prove that we are committed to providing good facilities and service. Sincerely, Hotel Management
it was Nice hotel but I felt out of place Lots of people in the parking lot in the hallway
Business response:
Thank you for sharing your amazing experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Sleepy Check out When trying to check out at 7:00 AM had to wait as there was no one there Until a woman came out of the back and appeared to have just woken up Her attitude was horrible. The person at check in the night before was very pleasant
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. I apologize for the inconvenience you had with our service and have shared your comments with my staff so that such an incident doesn't happen again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
1 of St louis top 5 hotels. I couldnt ask for anything more than what extended stay offers and provides for the customers.
Business response:
Nicholas, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your visit and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America - St. Louis - Earth City. Sincerely, General Manager
Kitchen cleanliness The microwave and oven look like they have not be cleaned in months. Gross!
Business response:
Thank you for staying with us. We are pleased you had an overall nice stay. However, we are sorry for the cleanliness issues you experienced with our in-room amenities. Your concerns will be shared with my housekeeping team to take corrective actions. We hope you will give us another chance for an improved visit the next time you are in the area. Sincerely, General Manager
Nice room. Nice little stove with oven. Made the stay quite nice.
Business response:
It was our pleasure hosting you at Extended Stay America - St. Louis - Earth City. We are pleased to know you enjoyed your time with us and that your room along with its amenities made it even better. Thanks for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Major Renovation Needed If you are looking for a nice hotel this is not the place, if you are just looking for somewhere to lay your head overnight this is your place. I slept well but this place needs a major over haul in terms of up to date amenities. The bathroom door was coming off the hinges as well as the kitchen cabinet, the only up to date item was the television, once you enter the lobby it will give you an idea of how the rest if the place looks and smells.
Business response:
Thank you for evaluating your visit. Although you had an overall good stay, we are sorry that you were unhappy with the overall condition of our property and regret the inconvenience it caused. I will be sure to share your concerns with the future enhancement team as we plan any upgrades. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Very clean hotel. Breakfast had a large variety, everything fresh and warm. Room was spacious and clean.
Business response:
Thank you for being our guest at Extended Stay America - St. Louis - Earth City. We are glad you liked the cleanliness of our hotel and that you enjoyed the selections served in our complimentary grab-and-go breakfast. Thanks for your feedback. We hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,566 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.