Extended Stay America Select Suites - St. Louis - Westport - Craig Road

chrissypoo21411 

on Expedia

11 years ago

Gross Experience - RUN AWAY! First, the hotel has changed names so even when you follow GPS you don't think you are at the right place, and once you find out you are indeed at the right place you will have wished the GPS was wrong. Upon entering the room it reeked of urine. the source of the smell was found when we discovered the toilet had been used by the last guest and never flushed. Don't know how long the room sat like that but by the time we got there the water was stagnant and unbearable. It's safe to say the bathroom... read more

Anonymous 

on Expedia

11 years ago

2-star don't expect much Hotel a bit run down. Bathroom was an ick factor. Hallway doors slam keeping you awake. 

Anonymous 

on Expedia

12 years ago

not good staff was nice....room was disgusting dirty to the point I didn't even want to take a shower...but...bed was clean and comfortable....coffee was good. I will not stay there again. 

Kaitlin 

on Expedia

12 years ago

First, when we arrived we waited with our things at the front desk for close to 20 minutes before we were even spoken to. For some reason, my room key stopped working halfway through our stay. We had been considered checked out when our reservation was not set to end until the next day. And finally, when we were checking the room before we left. I found fake rose petals and a Gatorade bottle underneath the bed skirt. Overall, I was upset with our stay. It seemed as though our room was hardly cleaned between the last couples'... read more

Nancy 

on Expedia

12 years ago

Very Dirty and Uncomfortable When we checked in my daughter had to use the restroom, when she lifted lid there was yellow urine all over the bowl. Carpets had not been vacuumed in our room, floor in Kitchenette was sticky and the floor in bathroom had not been swept. Hallway carpets had not been vacuumed either. The bed felt like we were sleeping on concrete. The staff came and wiped the toilet down for us, and were very pleasant. If it was me I would fire the housekeeper who was assigned this room. 

David 

on Expedia

12 years ago

Not up to normal Extended Stay standards The room was not clean and smelled bad. The carpet was either stained or very badly in need of cleaning. The laminated flooring between the bathroom and the other room was torn and a strip was loose and flapping when you walked over it. The bathtub was very stained. There was no box of tissues in the room. The breakfast consisted of instant oatmeal, some fruit,and coffee. There were no muffins, granola bars, etc. This was not long after the breakfast had started, so it wasn't that the... read more

cgs 

on Expedia

12 years ago

Its old. smelly. . Front desk , customer support is friendly. sofa bed is cheap quality. stains on floor. room and hotel are having bad smell. grab and go breakfast is packaged food is convenient. fridge, a/c, stove all working. but won't feel like using them. i won't recommend to friends. 

Anonymous 

on Expedia

12 years ago

Old and tired The site needs total renovation. The halls smell so awful I wanted to run out of there the first night, but it was too late at night.