Extended Stay America Select Suites - St. Louis - Westport - Craig Road

MARK 

on Expedia

10 years ago

Pull this from your sight I did not read reviews wish I would of it was correct. Dirty not well kept they said they where addressing the issues but was still dirty. Cops where there escorting a guest when we arrived. You should pull this motel from your listings not good business. 

Anonymous 

on Expedia

10 years ago

worst experience ever the hotel rooms were for a wedding party. People were coming from overseas. We as a couple had our wedding night reserved there as well. The hotel is filthy, reeks of urine, locks are falling apart and so are the curtains. In the name of breakfast it was only regular coffee and muffins. Manager looked like she just gout out of bed. We asked for king size bed, and were given a queen size. It is extended stay but for utensils you had to go downstairs and ask them. Please do not stay in this hotel. It is i... read more

Carla V 

on Expedia

10 years ago

Avoid this hotel at any cost! I requested for non smoking room which I did get but it still smells like smoke. I found a used syringe behind one of the bedside tables. I requested for a change of room but the housekeeping lady cannot make the decision since there was no manager available until the next day! Spoke to the manager the next day and she acted like it was no big deal that there was a used syringe laying around. She was busy counting money and did not even make any eye contact and no apologies at all! If there is 0... read more

shah 

on Expedia

10 years ago

Smelt horrible Trash cans were full of garbage in We paid for 2 nights but checked out after 1night and did not even get a refund 

Anonymous 

on Expedia

10 years ago

Not good! Staff was unprofessional, no one to help you at the front desk when needed was waiting for awhile for help. 

Mary 

on Expedia

10 years ago

Get what you pay for Hotel smelled, carpet was disgusting, went to the service desk three separate times and there was a sign saying staff was away but I waited a few minutes and no one ever came. 

Jimmy 

on Expedia

10 years ago

cleanliness Sheets dingy,pillow grease spots,bathroom needed a good cleaning,no elevator.We had already paid and attendant ask how werewe going to pay,ask for our keys back,took my husband license made a copy. 

Richard 

on Expedia

10 years ago

This hotel needs better management The outside of the hotel looks nice but the inside is in bad condition. The carpets in the rooms and hallway are stained. The refrigerator in both rooms leaked. I changed from my first room because of a puddle in the kitchen from the refrigerator but the second room refrigerator leaked worse. There were stains on two of the three pillows, one was blood and the other was some pink liquid. The reason I knew about the stains was that the pillows didn't have any pillow cases on when I checked i... read more

Anonymous 

on Expedia

10 years ago

worst ever! Got a call the night of check in that they gave my room away and was now booked solid. Then spent the rest of the weekend try to get my refund. Horrible hotel !!!!!