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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mixed Review The staff was extremely friendly and helpful! The property was nice and seemed a safe neighborhood. My non smoking room smelled strongly of smoke and was not very clean. I was approached by a beggar at the window of the vending machine/laundry room (fortunately, it requires a room key for entry!) The fire alarm went off in the morning, but it was after breakfast time. No big deal.
Business response:
I want to thank you for taking the time to post a review of our hotel. I am glad to hear that you enjoyed our friendly, helpful staff and our safe neighborhood during your stay with us. Still, I apologize that your room smelled of smoke and had some cleanliness issues. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to see you again in the future.
The only problem was booking it thru hotels.com......the representative didnt send the hotel the correct information but other than that. It was a good stay.
Business response:
Thank you for taking the time to write a review of your stay. We apologize for any inconvenience you may have experienced during check-in; however, we are glad that you had a pleasant stay with us. Thank you again for your feedback. We look forward to seeing you in the future, should your travels bring you back to the area.
I would give it a 3 It was not cleaned very good, there hair on the bath room floor. and needs a little up dating.
Okay hotel for decent price. Average. Stayed here for a night until I pick up my friend from St. Louis airport. It's not what I expected comparing to other extended stay america i been too. The toilet seat seem to be carved and chipped. The water faucet was splashing water in a awkward position. It's something i'll do for a quick night, not for a weekend.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the convenience and location of our hotel. I sincerely apologize for the maintenance issues you described such as the chipped toilet seat and the faucet not working properly. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
great!!!
There was left over trash in our room from previous occupants and the sheets were stained. A close by room had an alarm clock that went off at midnight and always woke us up. Good view from room and great morning coffee. Very very nice staff.
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.