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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel and clean i have been that hotel it's very cheap clean and calm.
Get away Nice experience.. Staying for awhile, will recommend to friends
It was.....O.k. I really liked the service. The person at the desk was very nice, friendly and very professional and called to make sure that our room was ok once we were in it. The room was ok, it was clean, but dingy. The whites weren't white. Also, there was a dry mildewy smell when we got in there. Once I sprayed air freshener, it was fine. In the morning when I left out, there was a small selection of food for breakfast, which was nice. There was some fruit, muffins and bars. I would stay again if needed.
great place It was great
Business response:
Thank you so much for sharing your experience with us. I'm so glad to read that you enjoyed your stay with us. Thank you again for posting your review. We really appreciate your kind feedback. I do hope that you will return to our hotel or any of our other brand locations in the future.
Great Neighborhood My hobby is going to local hotels and getting the nicest room that I can afford. With that being said, I plan on staying at this location again. This is only due to the neighborhood and the low rate for a moderately clean room. This is the second Extended Stay America that I have been to that has the little picture in your room telling you all of the kitchen items that should be in your kitchen, and literally all of the kitchen ends up being empty(plus a microwave.) I like that the place has an elevator. I... read more
Business response:
Thank you so much for sharing your experience with us. I'm glad that you enjoyed your stay with us overall; however, I am sorry that our dish request policy was not properly explained to you at check-in. We do have kitchen equipment available to guests at the front desk upon request. We have removed the items from the room to ensure that they are properly sanitized for the health and safety of our guests. I will work with my front desk staff to ensure that we are better communicating this policy at check-in moving forward. T... read more
Mixed Review The staff was extremely friendly and helpful! The property was nice and seemed a safe neighborhood. My non smoking room smelled strongly of smoke and was not very clean. I was approached by a beggar at the window of the vending machine/laundry room (fortunately, it requires a room key for entry!) The fire alarm went off in the morning, but it was after breakfast time. No big deal.
Business response:
I want to thank you for taking the time to post a review of our hotel. I am glad to hear that you enjoyed our friendly, helpful staff and our safe neighborhood during your stay with us. Still, I apologize that your room smelled of smoke and had some cleanliness issues. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to see you again in the future.
The only problem was booking it thru hotels.com......the representative didnt send the hotel the correct information but other than that. It was a good stay.
Business response:
Thank you for taking the time to write a review of your stay. We apologize for any inconvenience you may have experienced during check-in; however, we are glad that you had a pleasant stay with us. Thank you again for your feedback. We look forward to seeing you in the future, should your travels bring you back to the area.
I would give it a 3 It was not cleaned very good, there hair on the bath room floor. and needs a little up dating.
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 3.1 star rating with 2,317 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.