Extended Stay America Select Suites - Tallahassee - Northwest

Business response:

Dear Guest, Thank you for your thoughtful feedback and for sharing your experience at Extended Stay America. We are delighted to know that you found our property comfortable and conveniently located for your extended stay. It is wonderful to hear that the in-room kitchenette, reliable Wi-Fi, and on-site laundry facilities helped make your stay more convenient, especially for remote work and longer visits. We also appreciate your kind comments about the cleanliness and value of our accommodations. Our team works hard to provi... read more

Business response:

Dear Guest, We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Katherine, Thank you for taking the time to share your feedback. We are glad to know our team made a positive impression during your stay. We sincerely apologize for any maintenance issues you encountered and understand how that can affect your overall experience. Your comments are valuable and will help us focus on improving our property. We appreciate your understanding and hope to welcome you back for a more comfortable and refreshed visit in the future. Sincerely, Hotel Management 

Business response:

Dear Gregory, Thank you for sharing your experience at Extended Stay America. We are delighted that our team made a positive impact with their courteous service. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Hotel Management